52
Troubleshooting
Caution
! Before troubleshooting, disconnect the power supply. Only a qualified electrician of
competent person must do the troubleshooting that is not in this manual.
Important
! There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Possible cause
Solution
Appliance does not
work
Temperature regulation knob is
set at coldest
Set the knob at other switch on the
appliance.
Mains plug is not plugged in or
is loose
Insert mains plug.
Fuse has blown or is defective
Check fuse, replace if necessary.
Socket is defective
Mains malfunctions are to be corrected
by an electrician.
Appliance freezes
or cools too much
Temperature is set too cold or
the appliance runs at coldest.
Turn the temperature regulator to a
warmer setting temporarily.
The food is not
frozen enough.
Temperature is not properly
adjusted.
Please look in the initial
Temperature Setting section.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn the temperature regulation to a
colder setting temporarily.
The appliance is near a heat
source.
Please look in the installation location
section.
Heavy build up of
frost on the door
seal.
Door seal is not air tight.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a
cool setting). At the same time shape
the warmed door seal by hand such that
it sits correctly.
Unusual noises
Appliance is not level.
Re-adjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
If necessary, carefully bend the
component out of the way.
Water on the floor
Water drain hole is blocked.
See the Cleaning and Care section.
Side panels are hot.
It’s normal. Heat exchange
parts are in the sides.
Take gloves to touch sides if needed.
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here, refer to the rating
plate.
