Trouble shooting guide
PROBLEM
CAUSE
REMEDY
The appliance does not switch on.
The appliance is not plugged into a
mains socket.
Make sure the appliance is correctly
connected and press the on/off button.
Steam comes out under the steam
station
The “max” pressure safety system has
opened.
Turn the appliance off immediately and
contact an authorised Braun Customer
Services
There are some water drops from the
holes in the bottom of the sole plate.
Water has condensed inside the tubes
because steam is being used for the
first time, or has not been used for
some time
Press the steam button several times
away from the ironing board. This will
eliminate cold water from the steam
circuit.
The thermostat knob is not in the
correct position.
Place the thermostat knob in the
•••
(3 dots) sector.
Water drops come out after a restart
from Stand by.
The iron has not reached the
temperature.
After re-start from Stand by, wait
until temperature control light has
turned off.
Brown coloured fluid leaks from the sole
plate.
Chemical water softeners or additives
have been poured into the water tank or
steam generator.
Never pour products into the water tank.
Clean the sole plate with a damp cloth.
The first time the appliance is
turned on, you notice smoke
Some parts have been treated with
sealer/lubricant which evaporates the
first time the iron heats up.
This is normal and will stop when you
have used the iron a few times.
The appliance emits an
intermittent
noise associated with vibrations.
Water is being pumped into the steam
generator.
This is completely normal
The appliance emits a
continuous
noise
associated with vibrations.
Unplug the system from the mains and
contact an authorised Braun Customer
Services.
The steam generator cap is difficult to
unscrew
Limescale has made the steam
generator cap difficult to open
Turn the cap forcefully. To avoid the
problem, rinse the steam generator
frequently
After topping up with water, the light
does not reset.
The water float doesn’t work
appropriately
Empty the water tank, rinse out it and
refill.
All LEDs are blinking
System error
Unplug the system, plug it again and
press ON/off button. If this problem is
still present, Turn the appliance off
immediately and contact an authorised
Braun Customer Services.
The icons and are blinking
Accidentally the reset button was
pressed instead of ON/OFF button.
Unplug and plug again
Subject to change without notice. Please do
not dispose the product in the household
waste at the end of its useful life. Disposal
can take place at a Braun Service Centre or
at appropriate collection points provided in your
country
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