16
Guarantee
We grant 2 years guarantee on the product
commencing on the date of purchase. Within the
guarantee period we will eliminate, free of charge,
any defects in the appliance resulting from faults
in materials or workmanship, either by repairing or
replacing the complete appliance as we may choose.
This guarantee extends to every country where this
appliance is supplied by Braun or its appointed
distributor.
This guarantee does not cover: damage due to
improper use, normal wear or use, especially
regarding the brush heads, as well as defects that
have a negligible effect on the value or operation
of the appliance. The guarantee becomes void if
repairs are undertaken by unauthorised persons
and if original Braun parts are not used.
To obtain service within the guarantee period, hand
in or send the complete appliance with your sales
receipt to an authorised Oral-B Braun Customer
Service Centre.
This guarantee in no way affects your rights under
statutory law.
Warranty replacement
brush heads
Oral-B warranty will be voided if electric recharge-
able handle damage is found to be attributed to the
use of non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non Oral-B
replacement brush heads.
•
Oral-B has no control over the quality of non-
Oral-B replacement brush heads. Therefore,
we cannot ensure the cleaning performance
of non-Oral-B replacement brush heads, as
communicated with the electric rechargeable
handle at time of initial purchase.
•
Oral-B cannot ensure a good fit of non-Oral-B
replacement brush heads.
•
Oral-B cannot predict the long-term effect of
non-Oral-B replacement brush heads on handle
wear.
All Oral-B replacement brush heads carry the
Oral-B logo and meet Oral-B’s high quality
standards. Oral-B does not sell replacement brush
heads or handle parts under any other brand name.
Satisfaction Guaranteed or
your money back!
Take the 30-day-challenge!
Oral-B Triumph/TriZone 5000/5500 with SmartGuide
is Oral-B’s most technologically advanced recharge-
able toothbrush for outstanding cleaning and
whitening, gentle gum care and freshening of your
mouth. We are so convinced you’ll fall in love with
your new toothbrush that we give you this risk-free
offer.
Try Oral-B Triumph/TriZone 5000/5500 with
SmartGuide for 30 days, starting from the day of
purchase. If you are not 100% satisfied, receive a
full refund. No questions asked. For a full refund,
please return your handle, refills and charging
unit with your original cash register receipt to the
address below within 30 days of purchase.
Oral B Money Back Guarantee
Dept. PX415
PO Box 10
Diss
Norfolk
IP98 3SP
For further details, please contact our customer
service 0800 7311 792 to be referred to the
authorised Oral-B Braun Service Centre closest
to you.
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