Breckwell The Big E, Owner'S Manual

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

19

19

When your stove acts out of ordinary, the 

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 rst reaction is to call for help. This guide may save time and money by enabling 

you to solve simple problems yourself. Problems encountered are often the result of only 

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 ve factors: 1) poor fuel; 2) poor 

operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve those prob-
lems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to diagrams on page 17 to help locate 
indicated parts. 

For the sake of troubleshooting and using this guide to assist you should look at your heat level setting to see which light 
is 

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 ashing.

***CAUTION - UNPLUG THE STOVE FROM ALL POWER PRIOR TO ATTEMPTING TO SERVICE THE UNIT!***

STOVE SHUTS OFF AND THE #2 LIGHT FLASHES
Possible Causes:

Possible Remedies:

1.      Air

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 ow switch hose or stove attachment pipes    

         for hose are blocked. 

Unhook air hose from the air switch and blow through 
it. If air 

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 ows freely, the hose and tubes are 

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 ne. If air 

will not 

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 ow through the hose, use a wire coat hanger to 

clear the blockage. 

2.      The air inlet, burnpot, interior combustion air 
         chambers, combustion blower, or exhaust 
         pipe are blocked with ash or foreign material.      

Follow all clearing procedures in the maintenance sec-
tion of the owner’s manual.

3.      The 

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 rebox is not properly sealed.

Make sure the door is closed and that the gasket is in 
good shape. If the ash door has a latch, make sure the 
ash door is properly latched and the gasket is sealing 
good. If the stove has just a small hole for the ashes 
to fall through under the burnpot, make sure the slider 
plate is in place to seal off the 

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 rebox 

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 oor.

4.      Vent pipe is incorrectly installed.

Check to make sure vent pipe installation meets criteria 
in owner’s manual.

5.      The air

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 ow switch wire connections are bad. 

Check the connectors that attach the gray wires to the 
air switch.

6.      The gray wires are pulled loose at the Molex 
         connector on the wiring harness. 

Check to see if the gray wires are loose at the 
Molex connector. 

7.      Combustion blower failure

With the stove on, check to see if the combustion blower 
is running. If it is not, you will need to check for power 
going to the combustion blower. It should be a full cur-
rent. If there is power, the blower is bad. If there is not, 
see #8. 

8.      Control board not sending power to combus-
         tion blower.

If there is no current going to the combustion blower, 
check all wire connections. If all wires are properly con-
nected, you have a bad control board.

9.      Control board not sending power to air 
         switch. 

There should be a 5-volt current (approximately) going 
to the air switch after the stove has been on for 30 sec-
onds. 

10.      Air switch has failed  (very rare).

To  test  air  switch,  you  will  need  to  disconnect  the  air 
hose from the body of the stove. With the other end still 
attached to the air switch, very gently suck on the loose 
end of the hose (you may want to remove the hose en-
tirely off the stove and the air switch 

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 rst and make sure 

it is clear). If you hear a click, the air switch is working. 
BE CAREFUL! TOO MUCH VACUUM CAN DAMAGE 
THE AIR SWITCH.