Breckwell The Big E, Owner'S Manual

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

2 1

2 1

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes:

Possible Remedies:

1.      Air damper open too far for ignition.

Push  the  air  damper  in  closer  to  the  side  of  the  stove  for 
startup. In some situations, it may be necessary to have the 
damper completely closed for ignition to take place. After 
there is a 

fl

 ame, the damper can then be adjusted for the 

desired feed setting. 

2.      Blockage in igniter tube or inlet for igniter tube.

Find the igniter housing on the backside of the 

fi

 rewall. The 

air intake hole is a small hole located on the bottom side of 
the housing. Make sure it is clear. Also, look from the front 
of the stove to make sure there is not any debris around the 
igniter element inside of the  igniter housing. 

3.      The burnpot is not pushed completely to the rear of  
         the 

fi

 rebox.

Make sure that the air intake collar on the burnpot is touch-
ing the rear wall of the 

fi

 rebox. 

4.      Bad igniter element.

Put power directly to the igniter element. Watch the tip of the 
igniter from the front of the stove. After about 2 minutes, the 
tip should glow. If it does not, the element is bad.

The control board is not sending power to the igniter.

Check  the  voltage  going  to  the  igniter  during  startup.  It 
should be a full current. If the voltage is lower than full cur-
rent, check the wiring. If the wiring checks out good, the 
board is bad. 

SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes:

Possible Remedies:

1.      There is a leak in the vent pipe system.

Inspect  all  vent  pipe  connections.  Make  sure  they  are 
sealed with RTV silicone that has a temperature rating of 
500

o

F or higher. Also, seal joints with UL-181-AP foil tape. 

Also, make sure the square to round adapter piece on the 
combustion blower has been properly sealed with the same 
RTV.

2.      The gasket on the combustion blower has gone 
         bad.

Inspect both gaskets on the combustion blower to make 
sure they are in good shape. 

CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes:

Possible Remedies:

1.      The convection blower is overheating and
         tripping the internal temperature shutoff. 

Clean any dust off the windings and fan blades. If clearing 
the blower does not help, the blower may be bad.

2.      Circuit board malfunction.

Test the current going to the convection blower. If there is 
power being sent to the blower when it is shut off, the 
control board is 

fi

 ne. If there is NOT power being sent to the 

blower when it shuts off during operation, then you have a 
bad control board.