background image

B

REEZE 

P

LAYER 

I

NSTALLATION 

G

UIDE 

(

BRZ2-352

)

 

Copyright © 2018 Keywest Technology, Inc. All Rights Reserved

 

14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:Support@keywesttechnology.com

 

 

   

BACKGROUND APPLICATION 

The 

Background

 

Application

 is a watchdog program designed to restart the 

Breeze

 

Player

 anytime the program 

senses  that  playback of  the  content has  stopped.    Failing to “stop” the 

Background

 

Application

  results  in  the 

Breeze

 

Player

 continually restarting while a user is configuring the device. 

S

TOP  THE 

B

ACKGROUND

 

A

PPLIC ATIO N

 

1.  To stop the 

Background

 

Application

, double-click on the 

StopBreeze

 icon on the desktop.  

Note

 

A  command  prompt  screen  will  briefly  flash  on  the  screen  when  the 

Background

 

Application

  is 

successfully stopped.   

It is important to remember to restart the 

Breeze

 

Player

 software after it has been stopped.  Failure to restart the 

Breeze

 

Player

 will result in a digital sign that continues to display the computer desktop. 

Summary of Contents for BRZ2-352

Page 1: ...Breeze Player Installation Guide for BRZ2 352 Windows Player Version 2 2 July 2018 ...

Page 2: ...layer 4 Audio Connection 6 Dual HDMI Output Cloned HDMI Output 7 BREEZE PLAYER Stop the Breeze Player 8 Stop the Background Application 9 Start the Background Application 10 NETWORK CONNECTIONS Static IP Address 11 Wireless Connection 15 Confirm Connectivity 18 BREEZE SERVER COMMUNICATION 19 Register a Breeze Player 20 RESOLUTION SCREEN SETTINGS Screen Resolution 21 Duplicate Displays 24 Screen Or...

Page 3: ...upport keywesttechnology com downloads Breeze2 Getting 20Started 20with 20Breeze pdf Breeze Knowledgebase http helpdesk keywesttechnology com index php Knowledgebase List Index 113 breeze version 2 BREEZE ARCHITECTURE Breeze is a hybrid SaaS Software as a Service product Accessing the Breeze server with a web browser means access is reliant upon the local Internet connection Breeze Players the dev...

Page 4: ... department INSTALL A BREEZE PLAYER The player requires three connections to function at the most basic level Internet video output and power BASIC CONNECTIONS 1 Ethernet a Connect an Ethernet cable to the Ethernet 1 or Ethernet 2 on the Breeze Player 2 Video Output a Connect the HDMI cable to HDMI 1 or HDMI 2 on the Breeze Player b Connect the other end of the HDMI cable to the monitor television...

Page 5: ...BREEZE PLAYER INSTALLATION GUIDE BRZ2 352 5 Copyright 2018 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com ...

Page 6: ...a Connect external speakers to the audio port on the Breeze Player AUDIO VOLUME There are many places to adjust the volume of the sign a playlist and even specific media items within a playlist 1 Volume control for media items in a playlist located in the Breeze Editor Media Properties 2 Volume control for each zone in a playlist located in the Breeze Editor Zone Properties 3 Audio output volume c...

Page 7: ...ble to HDMI 1 or HDMI 2 on the Breeze Player b Connect the other end of the HDMI cable to the first screen c Connect another HDMI cable to the unused HDMI port or d Connect the other end of this HDMI cable to the second screen Please be aware the two video outputs from the player are clones the two screens will ALWAYS display the same content at the same time on both screens The two screens must b...

Page 8: ...eed to physically connect a mouse and keyboard to the player device The Breeze Player software is responsible for running the digital sign this program and the Android Launcher must be stopped in order to view the desktop and accomplish tasks such as modifying device settings and testing network connectivity STOP THE BREEZE PLAYER 1 Click the Escape Esc button on the keyboard to exit the Breeze Pl...

Page 9: ...iling to stop the Background Application results in the Breeze Player continually restarting while a user is configuring the device STOP THE BACKGROUND APPLICATION 1 To stop the Background Application double click on the StopBreeze icon on the desktop Note A command prompt screen will briefly flash on the screen when the Background Application is successfully stopped It is important to remember to...

Page 10: ...w minutes of playback being disrupted START THE BACKGROUND APPLICATION 1 To re enable the Background Application double click on the StartBreeze icon on the desktop Playback will begin within two minutes 2 To start immediate playback click on the BreezePlayer desktop icon Note If the registration tool appears after the Breeze Player icon is selected the player is not connected to a Breeze server P...

Page 11: ...tains an IP address for the player device after installation is complete If the player device does not receive an IP address automatically please contact your network administrator STATIC IP ADDRESS A static IP address can be configured for a wired or wireless connection Please contact your network administrator to be assigned an open static IP address for each player ASSIGN A STATIC IP ADDRESS 1 ...

Page 12: ...n the Network and Sharing Center select the current network connection by clicking on Connection in the View your active networks area ASSIGN A STATIC IP ADDRESS CONTINUED 4 In the current connection Status window click on the Properties button 5 In the current connection Properties window select Internet Protocol Version 4 TCP IPv4 by clicking on the item and then selecting the Properties button ...

Page 13: ... IP address automatically is selected This is DHCP or Dynamic Host Configuration Protocol ASSIGN A STATIC IP ADDRESS CONTINUED 7 To assign a static address to the player select the Use the following IP address radio button A static IP address as well as the subnet mask and default gateway must be compatible with the connected network This information is typically provided by the IT department or n...

Page 14: ...ocal Area Connections Properties window Click on the Details button in the Local Area Connection Status window to confirm the statically assigned IP address is being used 9 Close all open windows Restart the Background Application and the Breeze Player There are a myriad of IT methods that can be applied to truly complicate connections such as virtual private networks host files and aliasing It is...

Page 15: ... Internet instead of an Ethernet cable ASSIGN A WIRELESS CONNECTION 1 Stop the Breeze Player and the Background Application 2 Right click on the Network desktop icon and select Properties from the menu 3 The Network and Sharing Center will look similar to the image below depending on if the player has a current network connection Select Change adapter settings from the menu on the left 4 Double cl...

Page 16: ...apability if needed Then click on Show available networks to see the available wireless network connections 6 A Connect button and Connect automatically checkbox appears after a wireless network is selected in the wireless network connections list Connect automatically instructs the player to connect to this wireless network automatically whenever it is available 7 If the wireless network is secur...

Page 17: ...gy com ASSIGN A WIRELESS CONNECTION CONTINUED 8 Once the player is connected to a wireless network Connected is displayed below the wireless network connection in the connections list 9 The wireless network connection can also be verified in the Windows Settings Network Internet Wi Fi or Status windows 10 Close the Settings window Restart the Background Application and the Breeze Player ...

Page 18: ...nectivity once a Breeze Player device is installed and connected to the Internet TO CONFIRM INTERNET CONNECTIVITY 1 Stop the Breeze Player and the Background Application 2 Select the Windows Start button and then select Internet Explorer from the Windows Start Menu 3 Internet connectivity is confirmed when a webpage such as helpdesk keywesttechnology com loads successfully 4 Close the Internet Exp...

Page 19: ...m the Breeze server in the Players tool When a player is unregistered the registration tool opens when the Breeze Player software is started The first three fields Name Username and Password are fairly simple concepts The Domain field requires the sub domain of the Breeze server A Breeze server with a web address of https training breezedigitalsignage com has a subdomain of training A user should ...

Page 20: ...ter of typing the correct information in the fields REGISTER A BREEZE PLAYER 1 Name is the name of the player icon in the Players tool It is helpful to name a player according to its location when utilizing multiple players 2 Username and Password correspond to credentials used to login to the Breeze server 3 Domain is the subdomain of the Breeze server detailed on the previous page 4 Select the R...

Page 21: ...h and height such as in inches is a physical measurement of the screen s shape and size Resolution is a digital measurement of the pixels a screen is capable of supporting in each direction width and height A pixel is often referred to as a screen unit The resolution of the screen connected to a player is also needed when creating new playlists for the digital sign entered as pixels in the Screen ...

Page 22: ...n The supported screen resolutions can also be accessed by right clicking on the device desktop hovering over Graphics Options and selecting Resolution from the next menu Be sure to record the selected resolution It is needed to build correctly sized playlists in the Editor tool LOCATE SUPPORTED SCREEN RESOLUTIONS 1 Stop the Breeze Player and the Background Application 2 Right click on the desktop...

Page 23: ...n section on page 19 for more information about this topic A player connected to a screen with more advanced technology such as 4K resolution offers additional screen resolution selections 5 Record the selected resolution or select a new resolution When a new resolution is selected click the Apply button to view the new resolution 6 A banner appears across the screen to confirm the change in resol...

Page 24: ...sired selection in the Multiple Displays menu Duplicate these displays is the ONLY dual output supported by the Breeze Player software CONFIGURING DUAL HDMI OUTPUT 1 Stop the Breeze Player and the Background Application Please refer to the Breeze Player section on page 7 for step by step instructions 2 Right click on the device desktop and select Display settings from the menu provided 3 When one ...

Page 25: ... also present When Duplicate these displays is selected in the Multiple Displays field only one box is shown because the screens will have duplicate content Note Duplicate these displays is the only selection in the Multiple Displays list supported by the Breeze Player 5 When Extend these displays is selected in the Multiple Displays field two boxes are shown because the screens will have differen...

Page 26: ...rientation can be altered in the Display Settings window or in the right click menu generated on the Windows desktop The Screen Orientation rotates the screen display in 90 intervals To configure a screen in Portrait mode select Rotate to 90 Degrees or Rotate to 270 Degrees CONFIGURE PORTRAIT MODE 1 Stop the Breeze Player and the Background Application 2 Right click on the device desktop and hover...

Page 27: ...RATIONS Your Breeze Player is configured to use the connected display monitor s audio output by default If the monitor does not have audio output speakers can be connected to the Breeze Player The audio output type and volume level are adjusted in the Sound tool OPEN THE SOUND TOOL 1 Select the Search icon to search Windows 2 Type audio in the search bar and select Manage audio devices from the se...

Page 28: ...esttechnology com ADJUST THE AUDIO OUTPUT 1 The screen is selected as the Default Device for audio output unless another form of audio output is available 2 When another audio output device is connected the new device is selected as the Default Device for audio output 3 Clicking on the Properties button opens a Properties window with settings for the currently selected audio ...

Page 29: ...vels tab drag the slider to adjust the output volume level of the selected Audio There are many places to adjust the volume of a playlist and even specific media items within a playlist Audio output volume control in the Breeze Player device settings shown above Volume control of the attached screen or external speakers Volume control for each zone in a playlist located in the Breeze Editor Zone P...

Page 30: ...ayer registered to a Breeze server displays anicon in the Players tool Each player icon features a green or red indicator signaling if that player is functioning normally An update must be sent using the Update Player button to the player to inform the player of changes to content playlists schedules and player settings The selections available in the Schedule drop down list of the Players tool co...

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