17
EN
If you have problems with your device, please contact our customer service first. Do not send any prod-
ucts without consulting us first by telephone. Many problems with your device can be solved over the
phone. If the problem cannot be resolved by phone, we will take care of transporting your device to be
repaired. If the problem occurred after the warranty ended or it is not covered by our warranty terms,
you will receive a free estimate of repair costs.
Service Hotline: +49 (0) 2872 - 80 74-210*
*
Number charged at local rates in Germany (the amount you will be charged per phone call will depend on the tariff of your phone
provider); calls from abroad will involve higher costs.
Important for any returns:
Please make sure to return the device carefully packed in the original packaging to prevent damage
during transport. Also, please enclose your receipt for the device (or a copy) and a description of the
defect. This warranty does not imply any restriction of your statutory rights.
Your dealer: ................................................
Art. No.: .....................................................
Description of problem: .........................................................................................................
..........................................................................................................................................
..........................................................................................................................................
Name: .......................................................
Street: .......................................................
City/Postcode: ............................................
Telephone: .................................................
Date of purchase: ........................................
Signature: ..................................................
