14
Problem
Possible Cause
Solution
The start switch will not stay
in the on position.
Your Hot Cup has not reset
itself after the boiling cycle.
Your Hot Cup is still too hot
after the last boil cycle. Wait
a few seconds for it to cool
slightly before trying again.
The water tank does not
illuminate and your Hot Cup
does not dispense boiling
water.
•
Your Hot Cup is not
plugged in.
•
Your Hot Cup is not
positioned correctly on its
power base.
•
The fuse has blown.
•
Your Hot Cup has boiled
dry.
•
Check your Hot Cup is
plugged in and switched on
at the supply socket.
•
Check that the dispensing
nozzle is positioned
centrally over the drip tray.
•
Check the fuse in the plug.
•
Allow your Hot Cup to
cool down completely then
refill it with water.
Your Hot Cup does not
dispense a full cup of water
•
Your Hot Cup has
excessive scale.
•
The dispensing control may
be set too low.
•
Descale your Hot Cup
•
Adjust the dispensing
control
Your Hot Cup produces
excess steam but does not
dispense boiling water.
•
There is not enough water
in your Hot Cup.
•
Your Hot Cup has
excessive scale.
•
Fill with water up to the
MAX marking then restart
the boil cycle.
•
Descale your Hot Cup.
Your Hot Cup makes a
noise and there is a ‘clunk’
sound after water has been
dispensed.
This is the sound of the
internal valve operating after
the boil cycle finishes.
This is normal operation.
Water drips from the
dispensing nozzle after the
boil cycle has finished.
There is a residual amount
of water left inside your Hot
Cup after the boil cycle.
This is normal operation
Steam comes out from behind
the start button and behind
the dispensing nozzle
Steam is being vented in a
controlled manner through
designed vents
This is normal operation
The water reservoir is getting
hot.
Hot water is being returned
to the water reservoir
This is normal operation.
Your Hot Cup immediately
turns iteslf on when it is
placed on the power base.
Your Hot Cup is already
switched on.
Press the stop button.
Troubleshooting
Summary of Contents for Brita
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