10
These appliances are built to the very highest of standards. There are no
user-serviceable parts. Follow these steps if the unit fails to operate:
1
Check instructions have been followed correctly.
2
Check fuse has not blown.
3
Check mains supply is functional.
If the appliance will not operate, return the appliance to the place it was
purchased for a replacement. To return the appliance to the Customer
Service Department, follow the steps below:
1
Pack it carefully (preferably in the original carton). Ensure unit is clean.
2
Enclose your name and address and quote model number JK147 on all
correspondence.
3
Give the reason why you are returning it.
4
If within the guarantee period, state when and where it was purchased
and include proof of purchase (e.g. till receipt).
5
Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Middleton Road
Royton
Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: info@pulse-uk.co.uk
AFTER SALES SERVICE