7
3. Grasp the filter with a needle-nose pliers
and pull it about 1"/ 2.54 cm out of the
compartment.
4. Grasp the exposed portion of the filter with
your fingers and gently pull it completely
out of the filter compartment.
5. Use a mild detergent and water solution
to wash off any accumulated dust and
dirt and then rinse and dry thoroughly
before reinstalling.
NOTE
DO NOT turn the Anti-Griddle appliance on
its side to access the air filter.
For more information about Care and
Cleaning of the Anti-Griddle appliance please
visit the PolyScience Culinary YouTube
Channel.
Troubleshooting
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Incomplete freezing of the
cooling surface.
•
Dirty air filter.
•
Excessive electrical resistance from
an extension cord.
•
Clean the air filter
•
Plug power cord directly into
wall outlet.
Fan starts, but compressor
does not.
•
Excessive electrical resistance from
an extension cord.
•
Plug power cord directly into
wall outlet.
Food sticking to cooling
surface.
•
Cooling surface was not oiled before
use.
•
Turn the unit off. Allow it to
return to room temperature.
Oil the cooling surface. Turn
the unit back on.
Food not freezing quickly.
•
Recipe contains high concentration
of one or more of the following:
Sugar, alcohol, fat, or air.
•
Adjust the recipe.
•
Extend freezing time.
Surface building "snow".
•
The cooling surface lid was removed.
•
Cover the cooling surface.
Cooling surface not cold
enough.
•
High ambient temperature in the
room / outdoors.
•
Refrigerant is low.
•
Move the unit to a cooler
ambient temperature.
•
Contact service.
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