15
Troubleshooting
POSSIBLE PROBLEM
EASY SOLUTION
Oven will not switch “ON”
•
Check that the power plug is securely inserted into the outlet.
•
Insert the power plug into an independent outlet.
•
Insert the power plug into a different outlet.
•
Reset the circuit breaker if necessary.
The AT TEMPERATURE
light is flashing
•
This indicates that the oven is outside the desired temperature for cooking.
Wait till the preheating light turns solid on before loading your pizza.
Steam is coming out
of the oven door
•
This is normal. The door is vented to release steam created from high
moisture content foods.
•
If moisture is found on the bench top around the base of your product, simply
wipe it dry.
The heating elements
appear to be pulsing/ some
elements appear off
•
Element IQ
‰
accurately controls the heat inside the oven by pulsing the
power and adjusting the power level in the heating elements in short bursts to
give accurate temperature control. This is normal.
There is a noise coming
from the oven after
it is turned off
•
During cooking, cooling fans turn on to protect sensitive electronic
components from overheating. Due to the extreme temperatures this oven
gets to, these fans remain on after cooking has finished, until temperatures
are low enough for the components. Please do not unplug the oven from the
wall until these fans turn off.
Smoke is coming out of oven
•
This is normal during cooking due to the extreme high temperatures. To
reduce this, try to limit the amount of flour/semolina used on your peel. It is
also recommended to use the oven in a well-ventilated area.
Fire in the oven
•
Don’t be alarmed. Close the door if it is still open. If the fire does not self-
extinguish within 20 seconds, unplug the unit and keep the door closed until
the fire is out.
Visible micro-cracking
on pizza stone
•
Micro-cracking on the glaze might appear over time. This is not harmful and
will not alter the quality of the product.
•
Micro-cracking is not a structural damage to the product.
