4
TROUBLE SHOOTING GUIDE
READ AND FOLLOW THE CAUTIONS BELOW BEFORE ATTEMPTING TO SERVICE THIS COFFEE BREWER.
CAUTION:
Read and verify that the installation instructions have been followed before attempting to operate this appliance. Incorrect installation or operating
procedures will void the warranty and may damage this appliance.
Unplug the power cord before servicing, unless electrical testing is required.
Be certain the power supply is of the correct rating and polarity
before connecting the power supply cord. The chassis must be grounded to prevent possible electric shock. Failure to heed this warning may
damage this appliance and may cause injury.
Under no circumstance should the hi-limit thermostat be by-passed. In the event of failure the hi-limit thermostat should be replaced. Use
only original or authorized replacement parts.
Carefully inspect the internal wiring for wear or damage when servicing. Worn or damaged wiring may cause malfunctions and premature
component failures. Replace any wires that have loose connections, damaged insulation or show evidence of overheating. When repairing or
replacing internal electrical wiring, in part or in whole, use only terminals and wires with the same rating, gauge and insulation covering.
Symptoms
Solutions
1. The coffee brewer will not operate. The
lights and warmers do not work, and the
coffee brewer will not brew coffee.
Make sure the power supply cord is connected to a proper, working wall receptacle.
Make sure the "Power" switch has been turned on.
Check the main circuit breaker in the building to see if it has tripped.
Reset or replace the primary hi-limit thermostat.
Check to make sure the internal wiring is correct. Inspect for loose, damaged or overheating wires or terminals.
Repair or replace wiring as necessary.
Test the "Power" switch. Replace it if necessary.
Test the power supply cord. Replace it if necessary.
2. The coffee brewer will not brew coffee.
The lights and warmers work, and the
coffee brewer heats.
Has water been poured into the brewer to initiate the brew cycle? Pour-in approx 60 oz. only. (See installation
instructions for correct operating procedures)
Check to make sure the internal wiring is correct. Inspect for loose, damaged or overheating wires or terminals.
Repair or replace wiring as necessary.
3. The coffee brewer will not heat. The brew
cycle and warmers work. The water for
brewing is cold.
Test the thermostat. Replace it if necessary.
Reset or replace the primary hi-limit thermostat.
Test the thermostat sensor. Replace it if necessary.
Test the immersion element. Replace it if necessary.
Check to make sure the internal wiring is correct. Inspect for loose, damaged or overheating wires or terminals.
Repair or replace wiring as necessary.
4. The coffee brewer takes much longer than
normal to heat. The lights and warmers
work.
Test the thermostat. Replace it if necessary.
Test the thermostat sensor. Replace it if necessary.
Test the voltage supply. The voltage supplied should match the voltage requirement on the electrical nameplate.
Test the immersion element. Replace it if necessary.
Check to make sure the internal wiring is correct. Inspect for loose, damaged or overheating wires or terminals.
Repair or replace wiring as necessary.
5. The primary hi-limit thermostat keeps
activating.
Check to make sure the tank has been filled with water. See the installation instructions for filling procedures.
Test the hi-limit thermostat. Replace it if necessary.
Is the thermostat bulb in clip and attached to the immersion element? Reattach bulb if necessary.
Test the brewing temperature. Adjust the thermostat if necessary.
Inspect the wiring on the hi-limit thermostat for loose, damaged or overheating wires or terminals. Repair or
replace wiring as necessary.
WARNING
Under no circumstance should the hi-limit thermostat be by-passed. In the event of failure, the hi-limit
thermostat should be replaced. Use only original or authorized replacement parts.
6. The coffee brewer trips the buildings
circuit
breaker.
Too many appliances are connected on one electrical circuit.
The electrical circuits’ amperage rating is too low. Locate a correctly rated circuit or call an electrician to correct
this problem.
This coffee brewer may require a dedicated wall circuit or circuit breaker. Check the electrical specifications.
Check to make sure the internal wiring is correct. Inspect for loose, damaged or overheating wires or terminals.
Repair or replace wiring as necessary.
Test the warmer elements. Replace if necessary.
Inspect the immersion element for damage. Replace it if necessary.
