Troubleshooting
Camera does not turn on
Most probably there is a problem with power supply to the device.
Check if power adapter is firmly connected into sigarette lighter socket. Then
check power cable connection to camera’s USB port. Make sure sigarette lighter
socket has power.
Camera does not record video
Check if memory card is present and installed correctly. Try to remove and reinstall
memory card. If this doesn’t help, format memory card. If it does not help either,
replace memory card with new one. Use only MicroSD HC cards (up to Gb
capacity), Class 10 or better.
Camera turns off shortly after start
When the camera does not record, it shuts down automatically shortly after
stratup. Check if there is a memory card installed.
Recorded video or dispay icons are rotated upside-down
Image rotation option is set to ON. Check
Image rotation
setting in General
Settings menu.
Only few last minutes are recorded
This is because there is no more available space on memory card. Most probably,
there are too many protected video segments. Format memory card and decrease
shock sensor sensitivity (General Settings / Shock sensor menu).
Suction cup mount detaches from windshield
There might be some dirt or grease on the windshield or suction cup. Clean both
silicon suction cup and the spot on the windshield with soapy water, and then
replace suction cup.
There is no sound in recorded video
Microphone is muted. Check if microphone icon on the display is not crossed out.
To unmute the microphone, press [
] button when camera is recording.
