EN
24
TROUBLESHOOTING
The troubleshooting guide is used to identify the causes of common problems and how they can be
rectified. Contact the retailer if the problem cannot be rectified with the help of the troubleshooting
guide.
Problem
Possible cause
Proposed action
The product does not work.
The plug is not plugged in.
Check that the plug is
correctly plugged in and
that the power point is
supplied with voltage.
The power switch has not
been pressed in.
Press the power switch.
The product switches off unexpectedly.
Power failure.
Check that the plug is
correctly plugged in and
that the power point is
supplied with voltage.
The set massage time has
expired.
Start the product again.
Overheating.
Allow the product to cool
and then switch on again.
Excessively high pressure on
the massage rollers.
Start the product again.
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