ISSUE
CAUSE
SOLUTION
Griddle not lighting
Main gas line is closed
Open valve
Pilot light is not lit
Ignite pilot light
Cause unknown
Call for service
Flame is too high or too low
Adjustment knob is turned up or down
Adjust flame with control knob
Pilot light not staying lit
Flame is too low
Adjust pilot light flame height
Pilot tube clogged
Replace pilot tube. Call for service
Strong smell of gas in cooking area
Main gas line leak
Turn off main gas valve. DO NOT LIGHT
FLAME, ignite anything, or turn/switch on
anything electrical, Call fire department if
needed and call for service
Cooking surface is heating up slowly
Carbon build up
Ensure that the burners are kept clean
and free from carbon build up/debris
IF problems persist and the assigned solution does not remedy the issue, please call service department or your local
service company.
TROUBLESHOOTING
11
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