SpeedTrace Self-Regulating
Heating Cable
© BriskHeat® Corporation. All rights reserved.
12
TROUBLESHOOTING GUIDE
Please read this guide prior to contacting BriskHeat®. This guide is designed to answer the most
commonly asked questions. If you are unable to identify the problem or need additional assistance,
please contact your local distributor/ representative or us at
1-800-848-7673, 614-294-3376,
or
bhtsales1@briskheat.com .
PROBLEM
SOLUTION(S)
Entire heating cable does not heat
Verify heater is connected to proper voltage.
Check to see if there is a resistance reading (not an open circuit) in heater
using an ohm meter.
Portion of heating cable does not heat
Examine unheated cable for damage.
Circuit breaker is tripping
Validate that the circuit breaker is capable of handling the amp
requirement of heater.
Examine heater and cord for any damage.
WARRANTY INFORMATION
BriskHeat warrants to the original purchaser of this product for the period of eighteen (18) months from
date of shipment or twelve (12) months from date of installation, whichever comes
first. BriskHeat’s
obligation and the exclusive remedy under this warranty shall be limited to the repair or replacement, at
BriskHeat’s option, of any parts of the product which may prove defective under prescribed use and
service following BriskHeat’s examination, is determined by BriskHeat to be defective. The complete
details of the warranty can be found online at www.briskheat.com or by contacting us at 1-800-848-
7673 (toll free, U.S. / Canada) or 1-614-294-3376 (Worldwide).
Corporate Headquarters:
4800 Hilton Corporate Dr.
Columbus, OH 43232 USA
Europe:
P.O. Box 420124
44275 Dortmund, Germany
Toll Free: 800-848-7673
Phone: 614-294-3376
Fax: 614-294-3807
E-mail: bhtsales1@briskheat.com
