At Bristan, we want to make things as easy as possible for our customers.
That’s why we offer solid guarantees on all our products,
effective from the date of purchase, to give you peace of mind.
To start your free
guarantee
simply scan the QR code and register your product,
alternatively visit
www.bristan.com/register
.
For any other queries, please call our Customer Service on 03300266273
where our expert team of advisors will be able to offer you any help and advice.
For full guarantee terms and conditions visit
www.bristan.com/guarantees.
Troubleshooting
Notes
Symptom
Cause
Remedy
No flow or
low flow
rate
Partially closed isolation valve.
Open isolation valve.
Instantaneous water heater cycles on
and off as flow rate or pressure is too
low.
Increase water flow rate or pressure through system.
Head of water is below the
minimum distance required.
2 meters minimum required.
Hot or cold water being drawn off
elsewhere causing pressure changes or
instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Air lock or partial blockage in the supply
pipe work.
Flush through pipe work to ensure removal of debris
and any air locks.
Water
dripping
from taps
This is normal for a short time after using
the taps.
This is caused by capillary action, the build up of
water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Taps do not
turn on
Closed isolation valve.
Open isolation valve.
Mains water supply turned off.
Turn on mains water supply.
3
2
1
Maintenance - Valve Cleaning
Replace the valve into
the body and tighten in
a position. Replace the
handle, tighten the grub
screw and push fit the
cap.
Please use this space for any notes you or your installer may have regarding the installation of this product.
Remove the cap and
loosen the grub screw.
Remove the handle.
Remove any O-rings, soak the
valve in de-scaler and wash
off in clean water. Examine all
seals and replace if needed. Use
WRAS approved silicon based
grease on all seals.
2.5
mm
2.5
mm
Your fitting has a high quality finish and should be treated with
care to preserve the visible surfaces.
All surfaces will wear if not cleaned correctly, the only safe way
to clean your mixer tap is to wipe with a soft damp cloth. Stains
can be removed using washing up liquid. All bath cleaning
powders and liquids will damage the surface of your fitting, even
the non-scratch cleaners.
Note:
Never use abrasive detergents or disinfectants or those
containing alcohol, hydrochloric acid or phosphoric acid.
General Cleaning
Spare Parts
To replace any spare parts for your
bath shower mixer why not scan
the QR code and search for your
product
2.5
mm
