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UK - Tel: 0870 863 8680 (Option 3)
Fax: 01253 471140
EIRE - Tel: 1850 302 560
EE
What the Guarantee covers
Our service division will repair or replace free of charge any defect or component that is due to
faulty material or workmanship, provided that such a defect occurs within 2 years of date of
purchase and that:
1
Our service division is notified promptly of any defects. Under the terms of the guarantee the appliance
must be made available for service during normal working hours, Monday to Friday.
2
The appliance is installed in accordance with these instructions and for normal domestic use.
3
The guarantee does not apply if the appliance is repaired or modified by any other person than a member
of our service division. The guarantee does not cover misuse, improper installation or any installation in
commercial premises. This product is for domestic use only.
Before calling for service, please check the following:
1
Is there a power failure? Turn on the appliance to check the mains supply.
2
Check that the fuse has not blown.
3
Please note that bulbs are not covered under the guarantee.
In the event of service being required, our service division will request the following information:
1
Your name, address and postcode.
2
Your telephone numbers for home and work.
3
The model number and colour of the appliance.
4
Precise details of the fault.
5
Date of purchase.
Please note that when the service engineer visits he will require seeing your proof of purchase date
so please retain your receipt.
