British Telecom Escort 2+6, User Manual

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Page 2: ...special Escort key module in addition to your normal telephone Most of the instructions in this booklet refer to these special key modules If your telephone does not have a key module see page 18 British Telecommunications pie 1987 Contents Summary Your Escort Key Module 2 Making calls 4 Answering calls 6 Controlling your telephone s ringing 7 Enquiry calls 8 Transferring a call 10 Holding externa...

Page 3: ...s I EXTN I button for required extension Make enquiry To return to original caller press I LINE I button by flashing lamp External enquiry Press other I LINE I button Dial required number and make enquiry To return to original caller replace handset Press I LINE I button by flashing lamp Enquiries can only be made during external calls Transferring a call Press I EXTN I button for other extension ...

Page 4: ... that it can be used whether your key module stands on your desk or is wall mounted You should fit the label so that the word MODE is next to the orange I MODE Ibutton To remove the label Lift the window upwards by the two corners opposite the I EXTN I buttons see the illustration After replacing the label Locate the four tags on one side of the window into the slots next to the I EXTN Ibuttons Ge...

Page 5: ...he exchange line next to the lamp is in use Double flashing in time with exchange ringing There is an incoming call on the exchange line next to the lamp A rapid flashing A call is being held on the exchange line next to the lamp A slow flashing Another extension is calling you whilst you are making an external call or the other extension you are calling is making an external call You may hear thi...

Page 6: ...nt If there is no reply you may make another call without replacing your handset At the end of the call Replace your handset If the internal circuit is busy you will hear speech Replace your handset and try again later If the extension is busy on an external call the lamp next to the LINE button will fiash slowly If you are using extension 2 you may receive a call from another extension user who d...

Page 7: ...s that the button you have pressed is not connected to an exchange line or the line is not available to you Try the other button At the end of the call Replace your handset A line is free if the lamp next to its button is out The lamp glows when you press the button The lamp next to the CiliKJ button goes out If you are using extension 2 you may receive a call from another extension user who does ...

Page 8: ... also program your extension to ring for incoming calls see the next page If all extensions which normally ring are engaged Escort will ring all free extensions and give Call Waiting tone on internal calls An external call can be answered by any extension user not just those whose phones are ringing If you choose not to answer the call you can make internal or external calls in the normal way When...

Page 9: ...r telephone to ring for an exchange line Lify your handset Press and release the I MODE I button Press and release the I LINE I button for which you want your telephone to ring Repeat steps 2 and 3 for the other line if required Replace your handset If your Escort system has been set up with the Exclusive Line Facility see page 16 you will not be able to set your telephone to ring for line 2 unles...

Page 10: ...ler what you are going to do and ask him to hold on 8 Press the I EXTN I button for the extension you require Escort puts the caller into Hold The lamp When the extension user answers make your enquiry You may switch between the two parties by pressing I EXTN I and I LINE I in turn At the end of the enquiry call Press the I LINE I button next to the rapidly flashing lamp next to the I LINE I butto...

Page 11: ...he I LINE I button next to the rapidly flashing lamp At the end of the enquiry Replace your handset Lift your handset and press the I LINE I button next to the rapidly flashing lamp 9 Escort puts the original caller into Hold The lamp next to the original button flashes rapidly The lamp next to the button you press glows steadily and you can speak to the caller on that line The lamp next to the ot...

Page 12: ...ss the appropriate CUNfl button Escort puts the caller into Hold The lamp next to the I LINE I button flashes rapidly The caller in Hold cannot hear what you are saying Escort automatically connects your caller to the other extension user The call will be automatically transferred leaving you free to make a follow on call without replacing your handset If the other extension user is engaged or doe...

Page 13: ...r caller what you are going to do and ask him to hold on Press the I LINE I button you are using to make the call To return to a held caller Escort puts your caller into Hold The lamp next to the I LINE I button flashes rapidly 11 Press the I LINE I button next to the rapidly flashing lamp Escort reconnects you to the caller he d on that line Reminder ringback on hold If you replace your handset w...

Page 14: ...12 Press the I EXTN I button for the extension you want to include in the conference Escort puts the outside caller into Hold When the extension user answers invite him to join the conference If the extension user agrees to join the conference Press your I MODE I button If the extension user does not wish to join the conference Press the I LINE I button to return to the outside caller or try anoth...

Page 15: ...ll to the first extension to be included in the normal way Ask him to hold on and then make a call to the next extension by pressing I EXTN I Repeat for any other extensions to be included To leave an internal conference Replace your handset 13 ...

Page 16: ...extension at a time can use call diversion If your Escort system is set up with the Exclusive Line Facility and you have extension 4 see page 16 for details of the diversions that are available to you To set up call diversion Lift your handset Press and release the I MODE I button Press and release the EXTN J button opposite the I LINE 1 I button Replace your handset All calls for your extension w...

Page 17: ...ho receives your diverted calls can ring you or transfer calls to you To cancel call diversion Lift your handset Press and release the I MODE I button Press and release the I EXTN I button opposite the I LINE 2 I button Replace your handset 15 ...

Page 18: ...p with the Exclusive Line facility two forms of call diversion are available to you Standard divert all calls are diverted to extension 1 not extension 2 as with normal systems If extension 1 does not have a key module calls on exchange line 2 will not be diverted Exclusive divert all calls are diverted to extension 1 except incoming calls on exchange line 2 which will still ring your extension To...

Page 19: ...I MODE I button Replace your handset You may alternate between the two types of diversion by repeating the procedures above There is no need to cancel diversion first To cancel call diversion Lift your handset Press and release the iiclQU button Press and release the I EXTN I button opposite the iliRI button Replace your handset 17 ...

Page 20: ...to a free exchange line Your call will be answered by any extension user who lifts his or her handset whilst you are calling extension 2 any extension answering your call can connect you as described on the next page If a call is already in progress or your call is not answered after 20 seconds replace your handset and try again later If your ordinary telephone is extension 1 it will ring for inco...

Page 21: ...sion user answers replace your handset To make an external call for another extension user Then or Press a free I LINE I button Press the I EXTN I button for the extension requesting the call Replace your handset Dial the number required When the other party answers transfer the call to the extension which requested it in the normal way You will hear the exchange or PBX dial tone The other extensi...

Page 22: ...PBX To make a call to an extension on the other PBX Lift your handset 20 Press a I LINE I button connected to the You hear the PBX dial tone if it has one PBX Dial the PBX extension you require To make an external call via the PBX Lift your handset Press a I LINE I button connected to the You hear the PBX dial tone if it has one PBX Dial the PBX exchange line access code If necessary wait for the ...

Page 23: ...riate For connection conditions please consult the Private Exchange Master List supplied with the central control unit Guarantee 1 British Telecom guarantees this product for one year provided that The goods have only been used for their intended purpose and have not been subjected to misuse or been wilfully or accidentally damaged The goods have not been tampered with or repaired by anyone other ...

Page 24: ...for use with telecommunications systems run by Brttish Telecommunications in accordance with the conditions in the ...