Access Gateway Administrator’s Guide
xi
53-1000605-02
Optional Brocade features
For a list of optional Brocade features and descriptions, see the
Fabric OS Administrator’s Guide
.
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
•
Technical Support contract number, if applicable
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
Syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as shown here.
:
The serial number label is located as follows:
•
Brocade 200E
—On the nonport side of the chassis
•
Brocade 300— On the nonport side of the chassis
•
Brocade 4100, 4900, and 7500
—On the switch ID pull-out tab located inside the chassis
on the port side on the left
•
Brocade 5000
—On the switch ID pull-out tab located on the bottom of the port side of the
switch
•
Brocade 7600
—On the bottom of the chassis
•
Brocade 48000
—Inside the chassis next to the power supply bays
•
Brocade DCX
—On the bottom right on the port side of the chassis
3. World Wide Name (WWN)
•
Use the wwn command to display the switch WWN.
•
If you cannot use the wwn command because the switch is inoperable, you can get the
WWN from the same place as the serial number.
*FT00X0054E9*
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Summary of Contents for A7533A - Brocade 4Gb SAN Switch Base
Page 1: ...53 1000605 02 12 Mar 2008 Access Gateway Administrator s Guide Supporting Fabric OS v6 1 0 ...
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Page 20: ...6 Access Gateway Administrator s Guide 53 1000605 02 Upgrade and downgrade considerations 1 ...
Page 56: ...42 Access Gateway Administrator s Guide 53 1000605 02 Re joining switches to a fabric 3 ...
