Brocade Adapters Troubleshooting Guide
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General HBA and CNA problems
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4. Possible Cause: There is a problem with the remote port.
Action: Verify that the remote target port (rport) is reporting itself online by comparing rport
online and rport offline statistics. Refer to
on page 70 for details on
displaying these statistics. The rport online counter should be one greater than the rport offline
counter. If not, clear the counters and try connecting to the remote port again. Verify the rport
online and rport offline statistics again.
Ctlr-B option does not display when booting host
When booting the host, the Ctrl-B option does not display so that you can access the BIOS
Configuration menu.
1. Possible Cause: The adapter might not be loaded with the latest adapter boot image
(bfa_boot_fw).
Action: Download bfa_boot_fw from the Brocade adapter website (
www.brocade.com/hba
or
www.brocade.com/cna)
and load to option ROM on adapter. For instructions, refer to the “Boot
Code” chapter in the
Brocade Adapters Installation and Reference Manual
.
2. Possible Cause: Due to memory constraints system BIOS might not be able to execute the
Brocade adapter option ROM.
Action: Disable option ROM on several add-in cards installed in system.
No target devices found or link down message displays in Brocade BIOS
Configuration menu
“No target devices found or link down” message displays on Brocade BIOS configuration menu
during boot device discovery.
1. Possible Cause: There is no fabric connectivity between the Brocade adapter and target, or the
target is not online.
Action: Execute the Fabric OS nsAllShow command on the attached switch to verify that the
target and the host are online in the fabric and registered in the name server.
2. Possible Cause: The target and the adapter port are not on the same zone.
Action: Execute the Fabric OS cfgActvShow command on the attached switch and verify that
the host and target are in the same zone by using either domain area members, port area
members, or port or node WWNs.
3. Possible Cause: The link between the adapter port and target is not active yet.
Action: Check that the speeds for the adapter port and the connected switch port match. The
best approach is to set both speeds to “auto” or “autonegotiate.”
Unable to boot from the stored boot device settings in the adapter
The host is unable to boot from the boot device settings stored in the adapter. A “No boot LUNs
configured” message will display next to the adapter value when booting.
1. Possible Cause: In the Brocade BIOS Configuration Utility, the Boot LUN field In the Adapter
Settings screen is set to Auto Discover or First LUN.
Action: Change the Boot LUN setting on the Adapters Settings screen to Flash Values. Refer to
the Boot Code chapter in the
Brocade Adapters Installation and Reference Manual
for details.