Brocade Adapters Troubleshooting Guide
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Troubleshooting mezzanine card problems
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lspci
This utility displays information about all PCI buses in the system and all devices connected to
them. Brocade Communications Fibre Channel displays for an HBA. Brocade Communications
Fibre Channel and Ethernet Controller display for a CNA if driver packages have correctly
loaded.
Troubleshooting mezzanine card problems
As mezzanine adapters are installed in blade servers as part of a blade system enclosure,
problems may occur for different reasons than for adapters installed in standard host systems. This
section outlines some general methods for isolating causes of problems with card operation. For
more information, please see troubleshooting and maintenance information published for your
specific blade server, server blade, and blade system enclosure. Also, refer to the support location
on the manufacturer’s website for your blade server and blade system enclosure.
If problems exist with adapter operation on a blade server, verify the following:
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The blade server is turned on.
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The adapter is installed in the appropriate connector on the blade server. On some blade
servers, connectors may only support a specific adapter type. Refer to your blade sever
documentation for help.
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The blade system enclosure is configured for adapter operation. Refer to your blade system
enclosure and documentation for blade system enclosure components for help.
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The blade server on which the adapter is installed is correctly configured for adapter operation
and is correctly installed in the blade system enclosure. Refer to your blade server and blade
system enclosure documentation for help.
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All modules or blades in that support adapter operation are installed in the appropriate
enclosure bays and correctly configured. Refer to the documentation for your blade system
enclosure for help.
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You are using the latest device drivers, firmware, and BIOS for the blade server and other
components in the blade system enclosure that support adapter operation.
Additional references for isolating problems
Refer to the following publications and to chapters in this manual for gathering information to
further isolate and resolve adapter problems.
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Chapter 3, “Tools for Collecting Data”
in this manual
Contains procedures to perform adapter diagnostics, display adapter statistics and display
event logs, and collect data for troubleshooting using BCU commands, HCM options, Fabric OS
commands, and your host system commands.
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Fabric OS Administrator’s Guide
Provides detailed information on features available on Brocade storage area network (SAN)
products, and how to configure and administer these products
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Fabric OS Command Reference Manual.
Provides detailed descriptions of command line interface commands to help system
administrators and technicians operate, maintain, and troubleshoot Brocade SAN products.