6
EN
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No Power.
AC adaptornot connected.
Conncect AC adaptor to DC 9V jack
on unit and AC outlet
AC outlet not working
Move to another outlet
No OGM
Volume is too low
Increase volume
Message recorded too low.
Record message again.
Unit not answering the phone
Line cord(s) are not
connected properly.
Connect line cord(s) securely
Unit is not on.
Turn unit on
Phone line problems.
Call local phone compay for service.
No ICM(s) recorded.
Unit is not on
Turn unit on.
Memory is full.
Delete old ICMs
Unit is set to the
Anser-Only mode.
Set unit to the
Answer/Record mode
ICM is incomplete
Memory is full.
Delete old ICMs
ICM was more
than 90 seconds
Make sure ICMs
are less than 90 seconds.
The caller recorded silence,
busy signal or dial tone.
Calls that fit these
categorieswill be cut off
ICM is low.
Volume is too low.
Increase volume
No sound
Volume is too low.
Increase volume
“Lo” blinks
on the display
The battery is
weak or not installed.
Install new battery
No response to Acess Code.
The phone is not
a touch-tone phone.
Use a touch-tone phone.
Incorrect Access Code
Enter the correct Access Code.
Using incorrect
touch-tone phone
Make sure phone is capable of
transimitting 2 second tones
Can’t leave messages (ICMs)
Memory is full
When memory is full,
this unit will automatically
switch to the Answer-Only mode.
Access Code: 19
