Brookstone ReAct, Instruction Manual

If you encounter problems while operating the Brookstone ReAct™ Massage Chair, please try 
the suggestions below.  If the Brookstone ReAct™ Massage Chair still isn’t operating properly, 
please turn off the Main Switch of the Brookstone ReAct™ Massage Chair and remove the 
power plug from the electrical outlet.  Contact Brookstone Customer Service at 866-3669-
3199 for servicing.

Do not dismantle or attempt to repair the Brookstone ReAct™ Massage Chair yourself.  Doing 
so will void the warranty and Brookstone will not bear any responsibility for any subsequent 
consequences.

TROUBLESHOOTING 

•  Check to make sure the power outlet is working properly
•  Check to see if the power plug is inserted properly
•  Check to see if the main power switch, on the back of
   the chair, is in the “ON” position

•  The massage chair is 
   connected to the power source, 
   but it is not functioning

•  The control panel is responding, 
   but the massage chair is not 
   functioning

•  Neither the control panel nor 
   the massage chair are working

•  My massage stopped

Possible cause/action

Problem

•  The massage chair may have automatically shut down 
   due to overheating protection devices.  Please turn off 
   the power and allow the chair to cool for 30 to 50 minutes.

•  When the program is done, the massage chair 
   automatically turns into “Full Stop” or “Idle” mode. Press
   the power button again to awaken the chair.

•  The React™ Massage Chair has an auto shut-off feature 
   that will turn the chair off when a program is complete.  
   Press the power button again to waken the chair.

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