CHAPTER 6 TROUBLESHOOTING
6-23
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This section provides information on the following topics:
Image Defect Examples
Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
CDEF
defg
B C
b c d
2 3
Faint
•
Check the printer's environment. Conditions such as humidity
and high temperatures may cause this print defect to occur.
“Place the Printer” in Chapter 1.
•
If the whole page is too light, toner save mode may be on. Turn
the toner save mode off on the Printer Properties tab of the
Driver.
•
Try using a new Toner Cartridge.
•
Increase the Print Density by using the QUALITY mode on the
printer control panel.
See “Control Panel Menus” in Chapter 3.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Gray Background
•
Make sure you use paper that meets our recommended
specifications.
See “Recommended Paper” in Chapter 1.
•
Check the printer's environment; high temperature and high
humidity can increase the amount of background shading.
“Positioning the Printer” in Chapter 1.
•
Use a new Toner Cartridge.
See "Replacing the Toner Cartridge"
Ghost
•
Make sure you use paper that meets our specifications. Rough
paper, paper that has absorbed moisture, or thick paper can
cause the problem.
See “What Kind of Paper Can I Use?” in
•
Make sure that you chose the appropriate media type in the
printer driver.
See “What Kind of Paper Can I Use?” in Chapter 1.
•
The drum unit may be damaged. Install a new drum unit.
"Replacing the drum unit" in Chapter 5
•
The toner cartridge may be damaged. Put in a new toner
cartridge.
See "Replacing the Toner Cartridge" in Chapter 5.
•
The fixing unit may be smudged. Call Customer Support.
Summary of Contents for 1870N - HL B/W Laser Printer
Page 58: ...2 12 Graphics Set the Resolution and so on ...
Page 61: ...CHAPTER 2 DEIVER AND SOFTWARE 2 15 Layout Set the layout and so on ...
Page 62: ...2 16 Specific Options Set the Media Type Resolution secure printing and so on ...
Page 155: ...6 16 7 Put the drum unit back into the printer 8 Close the Front Cover ...
Page 189: ...APPENDIX A 19 HP LaserJet 6P ...
Page 191: ...APPENDIX A 21 HP LaserJet IIP 6P EPSON FX 850 IBM Proprinter XL EPSON FX 850 ...