57
4
Paper/Fabric Jam
Cutting
The material to be cut/
drawn cannot be
attached to the mat.
The material extends from the
adhesive area of the mat.
Attach the material while keeping it
within the adhesive area of the mat.
The mat’s adhesive strength has
decreased.
Replace the mat with a new one.
The mat cannot be fed
out.
The material to be cut/drawn is
jammed in the feeding mechanism
in the machine.
Press the “Feed” button while the mat is
being inserted to feed it out.
If the mat does not feed out, turn off the
machine, and then carefully pull out the mat.
When the mat is
inserted, the attached
material peels off.
The mat is not level due to the
weight of the material.
With your hands, hold the mat level when
inserting it.
The mat’s adhesive strength has
decreased.
Replace the mat with a new one.
Symptom
Possible Causes (or Results)
Solutions
Reference
The mat cannot be fed.
There is an obstruction around the
slot at the back of the machine.
Maintain space around the slot at the
back of the machine so that the mat can
be fed out.
The surface where the machine is
installed is uneven.
Place the machine on a flat, even
surface.
—
The mat or the material
catches on a feed roller
when the mat is being
inserted.
The mat’s adhesive strength has
decreased, or the material is not
secured.
Press the “Feed” button to feed out the
mat, and then replace the mat with a new
one.
The material extends from the
adhesive area of the mat.
Press the “Feed” button to feed out the
mat, and then attach the material while
keeping it within the adhesive area of the
mat.
The mat or the material
catches on a feed roller
during cutting/drawing.
- The mat’s adhesive strength has
decreased, or the material is not
secured.
- The material extends from the
adhesive area of the mat.
Press the “Pause/Stop” button to stop
the operation. Follow the instructions on
the screen, and press the “Feed” button
to feed out the mat.
If the mat does not feed out, turn off the
machine, remove the holder, and then
manually feed out the mat.
After feeding out the mat, replace it with
a new one or attach the material while
keeping it within the adhesive area of the
mat.
The mat is fed in at an
angle and is not fed
during cutting/drawing.
The material to be cut/
drawn peels off during
cutting/drawing.
Symptom
Possible Causes (or Results)
Solutions
Reference
The material being cut
catches on the tip of the
cutting blade.
Dust or lint has accumulated in the
holder.
Clean the holder.
The blade is worn.
Replace the blade with a new one.
The material being cut is
incompatible with this machine.
Replace the material with one
compatible with this machine.
The machine stopped
while an operation is
being performed.
For safety, the machine stops
operating if a button in the
operation panel is pressed while
cutting or drawing.
Check that either of the following
messages appear, and then press
to return the carriage to its original
position. Insert the mat, and then try
performing the operation again.
- When cutting
Cutting paused. Resume: [OK] Stop:
[STOP]
- When drawing
Drawing paused. Resume: [OK] Stop:
[STOP]
—
Symptom
Possible Causes (or Results)
Solutions
Reference