64
E519
Connecting to ScanNCutCanvas failed.
Register the login ID for ScanNCutCanvas
again.
Registration of your machine has been deleted from
ScanNCutCanvas. Register the machine again.
E527
Cannot connect to machine.
Select an appropriate connecting mode for
the settings on DesignNCut.
Select the same connection method as that selected on the
machine.
For details on selecting the same connection method as
that on the machine, see “CONNECTING THE MACHINE
AND COMPUTER” on page 12.
E529
Communication error.
Check the following.
- The machine must be turned on.
- The USB cable must be correctly plugged in.
E535
Cannot read the data.
The data may be corrupted.
The selected photo cannot be used.
Select an image photographed under the specified
conditions.
E538
Loading the image file has been failed.
This file cannot be used.
The file may be corrupted.
Select a different image file.
E540
Failed to load the captured image.
Make sure enough space is available on the device.
E543
Failed to register calibration data. The
calibration sheet was photographed too
close. Without zooming in capture the
calibration sheet again. The camera frame
should be filled with calibration sheet dots.
The calibration data cannot be registered.
The calibration sheet was photographed too close.
Select an image photographed under the specified
conditions.
E544
Failed to register calibration data. The
calibration sheet was photographed too
far. Capture the calibration sheet again.
The camera frame should be filled with
calibration sheet dots.
The calibration data cannot be registered.
The calibration sheet was photographed too far.
Select an image photographed under the specified
conditions.
E548
Failed to load the captured image. The
entire mat was not photographed. Please
click on "Watch Video" for solution
reference, then, without zooming in capture
the entire mat with the image and make
sure the entire mat is within the camera
frame.
The entire mat was not photographed.
Take the photo without zooming and so the entire mat
completely fills the camera screen.
E549
Failed to load the captured image. The
photo is too small. Please click on "Watch
Video" for solution reference, then, without
zooming in capture the entire mat with the
image and make sure the entire mat is
within the camera frame.
The photo is too small.
Take the photo without zooming and so the entire mat
completely fills the camera screen.
E550
Failed to load the captured image. Please
click on "Watch Video" for guidelines, then,
capture the image again according to
guidelines.
Possible Cause
1
: There is a reflection on the mat
scanning marks (dots) in the part of the mat that is inserted,
causing the marks not to appear in the photo.
Solution
1
: Take the photo so there is no reflection.
Possible Cause
2
: An object outside of the mat appears in
the photo.
Solution
2
: Take the photo so no objects appear outside of
the mat.
Possible Cause
3
: The dotted marks on the part of the mat
that is inserted are dirty.
Solution
3
: Clean the mat scanning marks (dots) and their
surrounding areas. If the mat is still not recognized, replace
it with a new one.
E551
Failed to load the captured image. The
angle of the image is incorrect. Please click
on "Watch Video" for guidelines, then,
capture the image again according to
guidelines.
The mat is at an angle.
Hold the camera level when taking the photo.
Error Code
(Cutting
Machine)
Error Messages (DesignNCut Manager)
Causes / Solutions
