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When Registering the Machine with CanvasWorkspace
Err-03
The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router.
Your machine supports the following authentication methods:
If your problem is not solved, the Network Name (SSID) or network settings you entered may be
incorrect. Reconfirm the wireless network settings.
See “How can I Find the Wireless Security Information (Network Name (SSID) and Network
Password)” on page 113 to confirm.
Err-04
The security information (Network Name (SSID)/Network Password (Network Key)) is incorrect.
Reconfirm the Network Name (SSID) and security information (Network Password (Network
Key)).
See “How can I Find the Wireless Security Information (Network Name (SSID) and Network
Password)” on page 113 to confirm.
Err-05
The wireless security information (Authentication method/Encryption method/Network
Password (Network Key)) is incorrect.
Reconfirm the wireless security information (Authentication method/Encryption method/
Network Password (Network Key)) in the table of Err-03.
See “How can I Find the Wireless Security Information (Network Name (SSID) and Network
Password)” on page 113 to confirm.
Err-20
The machine is still trying to connect to your wireless network. Please wait a few minutes, and
then check the WLAN status.
Error message
Cause/Solution
A network error
occurred.
A network error occurred during communication.
Check the following.
- Is your wireless access point/router turned on?
- Is the network cable of your wireless access point/router plugged in?
Errors occurred in
network function.
An internal malfunction occurred.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
Registration failed.
Registration of the PIN code failed.
Internal data may be corrupted.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
Unconnected to the
internet server.
Check the proxy setting.
The proxy settings are incorrect.
Check the proxy settings of your wireless network and your machine.
Error code
Cause/Solution
Authentication method
Encryption method
WPA-Personal
TKIP
AES
WPA2-Personal
TKIP
AES
Open
WEP
None (without encryption)
Shared key
WEP