> Error and Maintenance Messages
Error and Maintenance Messages
Related Models
: ADS-1700W
As with any sophisticated office product, errors may occur and supply items must be replaced eventually. If this
happens, your machine identifies the error or required routine maintenance and displays the appropriate
message. The most common error and maintenance messages are shown in the table below.
You can correct most errors and clear routine maintenance messages yourself. If you need further information,
go to your model's
FAQs & Troubleshooting
page on the Brother Solutions Center at
Error Message
Cause
Action
Access Denied
Secure Function Lock is On.
Contact your administrator to check your
Secure Function Lock settings.
See
Related Information
:
Secure Function
Lock 3.0
.
Authenticate Err
The password entered in Scan to Network
was incorrect.
Enter the correct password. If you forgot
it, you must reset it.
See
Related Information
:
Set up a Scan to
Network Profile
.
Both Document and
Card set
The ADF and the Card Slot are both
loaded with a document and a card.
Load either the ADF or the Card Slot,
whichever one you want to scan from.
Cannot Start Workflow
The Cloud Service access right has
expired.
In Brother iPrint&Scan, authenticate the
Cloud Service access again.
Card JAM
•
The power came on when the plastic
card was inserted in the machine.
•
The embossed card was inserted in
the Card Slot with the embossed side
down.
•
The card was inserted diagonally.
•
The plastic card is not inserted
according to the guidelines.
•
Remove the plastic card. To prevent
the card from getting jammed again,
do not leave the card inserted in the
machine.
•
Remove the plastic card. Insert the
embossed card, embossed side up,
into the Card Slot.
•
Remove the plastic card. Insert the
plastic card straight according to the
guidelines.
See
Related Information
:
Card Jam
.
Check Connection
The machine is not connected to the
network.
Check the network connection.
The computer and machine are not
connected using a USB cable.
Connect the USB cable. If a USB flash
drive is inserted into the machine, remove
it.
Clean Document
Position Sensor
/
Clean
Card Sensor
The sensor is dirty with paper dust.
Clean the sensor.
See
Related Information
:
Clean the
Sensors
.
Confirm the following
and try again. -
Check the network
connection. - Set the
correct Date&Time.
There is a problem with the settings in the
machine and/or server.
Make sure your machine is connected to
a network with Internet access. Verify that
the date and time are set correctly on your
machine.
The computer and machine are not
connected using a USB cable.
Connect the USB cable. If a USB flash
drive is inserted into the machine, remove
it.
Connection Failed
The machine could not connect to the
network.
Check the following:
•
The PIN is correct.
•
You did not press the WPS button on
more than one wireless access point/
router.
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Summary of Contents for ADS-1200
Page 19: ...Home Paper Handling Paper Handling Document Specifications Load Documents 15 ...
Page 26: ...Related Information Load Documents 22 ...
Page 70: ... WIA Driver Settings Windows 66 ...
Page 94: ... Access Web Based Management 90 ...
Page 99: ... Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS 95 ...
Page 116: ...Home Security Security Lock the Machine Settings Network Security Features 112 ...
Page 117: ...Home Security Lock the Machine Settings Lock the Machine Settings Setting Lock Overview 113 ...
Page 138: ...SSL TLS TLS Related Information Network Security Features 134 ...
Page 147: ... Configure Scan to Workflow Settings Using Brother iPrint Scan 143 ...
Page 150: ... Brother iPrint Scan for Windows and Mac 146 ...
Page 163: ...Related Information Network Problems 159 ...
Page 169: ...Related Information Troubleshooting 165 ...
Page 211: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine 207 ...