If You Are Having Difficulty with Your Machine
> Scanning and Other Problems
Scanning and Other Problems
Scanning Difficulties
Difficulties
Cause
Suggestions
TWAIN or WIA errors
appear when starting to
scan. (Windows
®
)
The TWAIN or WIA driver has not
been selected as the primary source
in your scanning application.
Make sure the Brother TWAIN or WIA driver is
selected as the primary source in your scanning
application. For example, in Nuance
™
PaperPort
™
14SE, click
Scan Settings
>
Select
. Select the
Brother TWAIN/WIA driver.
TWAIN errors appear
when starting to scan.
(Mac)
The TWAIN driver has not been
selected as the primary source in
your scanning application.
Make sure the Brother TWAIN driver is selected as
the primary source in your application.
You can also scan documents using the ICA
Scanner Driver.
Vertical lines are seen in
the scanned image.
Paper dust has accumulated on the
surface of the glass strips.
Clean the glass strips inside the machine.
See
Related Information
:
Clean the Scanner and
Rollers
.
The scanned image is
missing.
The Paper Guides are not adjusted to
fit the width of the document.
Gently adjust the Paper Guides to fit the width of
your document. When Scan Size is set to Auto and
you are scanning a document that contains
multiple page sizes, insert narrow pages straight
and as close to the center of the machine as
possible. If the document does not feed straight,
use the continuous scan option.
The settings are not appropriate for
your document. For example, a
Letter/A4-sized document was fed
when Executive/A5 Letter was
selected as the document size.
Make sure the document size settings are
appropriate for your document.
Configure the margin settings and adjust the
scanning position.
-
Configure the margin settings and adjust the
scanning position.
The scanned image is
skewed.
(ADS-1700W)
If you use a preset document size,
the document skewing cannot be
corrected automatically.
Select
Auto
for
Document Size
.
The scanned image is
skewed.
The Paper Guides are not adjusted to
fit the width of the document.
Gently adjust the Paper Guides to fit the width of
your document. When Scan Size is set to Auto and
you are scanning a document that contains
multiple page sizes, insert narrow pages straight
and as close to the center of the machine as
possible. If the document does not feed straight,
use the continuous scan option.
The Long Paper setting is selected.
Select a setting other than Long Paper.
•
The plastic card is not inserted
straight.
•
The plastic card is not inserted
according to the guidelines.
Insert the plastic card straight according to the
guidelines.
The document was curled.
Straighten the curled document and scan again.
The embossed card was inserted in
the Card Slot with the embossed side
down.
Insert the embossed card, embossed side up, into
the Card Slot.
Scanning is too slow.
The resolution is not appropriate for
your document.
Decrease the scanner resolution.
You are scanning in Bus Power
Mode. (ADS-1200/ADS-1250W)
Connect your machine to an AC power outlet, and
then try to scan.
152
Summary of Contents for ADS-1200
Page 19: ...Home Paper Handling Paper Handling Document Specifications Load Documents 15 ...
Page 26: ...Related Information Load Documents 22 ...
Page 70: ... WIA Driver Settings Windows 66 ...
Page 94: ... Access Web Based Management 90 ...
Page 99: ... Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS 95 ...
Page 116: ...Home Security Security Lock the Machine Settings Network Security Features 112 ...
Page 117: ...Home Security Lock the Machine Settings Lock the Machine Settings Setting Lock Overview 113 ...
Page 138: ...SSL TLS TLS Related Information Network Security Features 134 ...
Page 147: ... Configure Scan to Workflow Settings Using Brother iPrint Scan 143 ...
Page 150: ... Brother iPrint Scan for Windows and Mac 146 ...
Page 163: ...Related Information Network Problems 159 ...
Page 169: ...Related Information Troubleshooting 165 ...
Page 211: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine 207 ...