Troubleshooting
196
9
IMPORTANT
• Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you
could cause serious damage to the machine.
• To avoid damage to the jammed document, DO NOT pull the document out before opening the Front
Cover.
• Take out any paper from the ADF before closing the Front Cover.
• To avoid future document jams, do the following:
• Close the Front Cover properly by pushing it gently in the center.
• Configure the settings for your document correctly.
• Clean the Separation Pad and Pick-up Roller. To clean the Separation pad, see
on page 183 for instructions on how to pull the Separation Pad out from the machine. Clean the
rubber side of the Separation Pad with a soft lint-free cloth moistened with water, and then put the
Separation Pad back into the machine. To clean the Pick-up Roller, see
• Stagger the pages and then load your document. See
• Make sure your document is acceptable for the machine. See
• Load your document properly. See
• Load no more than 50 pages at a time.
• Load the card vertically when scanning cards.