Troubleshooting and other information
109
A
Transferring your
faxes or Fax Journal
report (MFC models)
A
If the LCD shows:
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See
NOTE
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another
fax machine
A
a
Press
Menu
,
9
,
0
,
1
.
b
Do one of the following:
If the LCD shows
No Data
, there are
no faxes left in the machine’s
memory. Press
Stop/Exit
.
Enter the fax number to which faxes
will be forwarded.
c
Press
Start
.
NOTE
If you have not set up your Station ID, you
cannot enter fax transfer mode. Press
Menu
,
0
,
2
to register your fax number,
telephone number and name.
Transferring faxes to your PC
A
You can transfer the faxes from your
machine’s memory to your PC.
a
Make sure that you have installed
MFL-
Pro Suite
and then turn on
PC-FAX
Receive
on the PC. (See Software and
Network User’s Guide)
Do one of the following:
(Windows
®
XP, Windows Vista
®
and
Windows
®
7)
Click
(
Start
) >
All Programs
>
Brother
>
Brother Utilities
, and then
click the drop-down list and select your
model name (if not already selected).
Click
PC-FAX Receive
in the left
navigation bar, and then click
Receive
.
(Windows
®
8)
Click
(
Brother Utilities
), and
then click the drop-down list and select
your model name (if not already
selected). Click
PC-FAX Receive
in the
left navigation bar and then click
Receive
.
b
Make sure that you have set
PC Fax
Receive
on the machine. (See
on page 77.) If faxes are in the
machine’s memory when you set up PC-
Fax Receive, the LCD will ask if you
want to transfer the faxes to your PC.
c
Do one of the following:
To transfer all faxes to your PC,
press
1
. You will be asked if you want
a backup print.
To exit and leave the faxes in the
memory, press
2
.
d
Press
a
or
b
to choose
On
or
Off
.
Press
OK
.