Brother DCP-560CN, Network User'S Manual

Page 1: ...this manual from the CD ROM at any time please keep the CD ROM in a convenient place for quick and easy reference at all times The Brother Solutions Center http solutions brother com is your one stop resource for all your printing needs Download the latest drivers and utilities for your machine read FAQs and troubleshooting tips or learn about special printing solutions Version 0 ...

Page 2: ...oftware embedded in this product is gSOAP software Portions created by gSOAP are Copyright C 2001 2004 Robert A van Engelen Genivia inc All Rights Reserved THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL ...

Page 3: ...notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication 2007 Brother Industries Ltd IMPORTANT NOTE Windows XP in this document represen...

Page 4: ...rother Global Web Site http www brother com For Frequently Asked Questions FAQs Product Support Driver Updates and Utilities http www brother com In USA Only For Brother Accessories Supplies http www brothermall com In USA 1 800 284 4329 In Canada 1 877 BROTHER In Europe Visit http www brother com for contact information on your local Brother office In USA Customer Support Brother International Co...

Page 5: ...nd information about all our products This is available 24 hours a day seven days a week You can use the system to send the information to any fax machine Call the number below and follow the recorded instructions to receive a fax about how to use the system and an Index of the subjects you can get information about In USA only 1 800 521 2846 ...

Page 6: ...el to configure your machine for a network 12 Using other methods to configure your machine for a network 12 Changing the print server settings 13 Using the BRAdmin Light utility to change the print server settings 13 Using the control panel to change the print server settings 13 Using the Remote Setup to change the print server settings Not available for DCP models 14 Remote Setup for Windows 14 ...

Page 7: ... problems 36 Network print software installation problems 37 Printing problems 39 Scanning and PC Fax problems 40 A Appendix A 42 Using services 42 Other ways to set the IP address for advanced users and administrators 42 Using DHCP to configure the IP address 42 Using BOOTP to configure the IP address 42 Using RARP to configure the IP address 43 Using APIPA to configure the IP address 44 Using AR...

Page 8: ...re supported by each operating system 1 BRAdmin Professional and Web Admin are available as a download from http solutions brother com 2 Not available for DCP models To use the Brother machine through a network you need to configure the print server and set up the computers you use Introduction 1 Operating Systems Windows 2000 Windows XP Windows XP Professional x64 Edition Windows Vista Mac OS X 1...

Page 9: ...the Brother machine The software is automatically installed when you select network connection during the software installation For Windows choose PhotoCapture tab of the ControlCenter3 For more information see ControlCenter3 in the Software User s Guide For Macintosh launch any web browser in which FTP is available and enter FTP xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of your Brot...

Page 10: ... with a web browser that supports JRE Java Runtime Environment By installing the Web BRAdmin server utility on a PC running IIS 1 administrators with a web browser can connect to the Web BRAdmin server which then communicates with the device itself For more information and downloading visit us at http solutions brother com 1 Internet Information Server 4 0 or Internet Information Service 5 0 5 1 6...

Page 11: ...k printer your machine In a smaller network of 2 or 3 computers we recommend the Peer to Peer printing method as it is easier to configure than the Network Shared Printing method described on the following page See Network Shared Printing on page 5 Each computer must use the TCP IP Protocol The Brother machine needs an appropriate IP address configuration If you are using a router the Gateway addr...

Page 12: ...ing of all print jobs 1 Network Shared 2 Also known as Server or Print Server 3 TCP IP or USB 4 Network printer your machine In a larger network we recommend a Network Shared printing environment The Server or the Print Server must use the TCP IP Print Protocol The Brother machine needs an appropriate IP address configuration unless the machine is shared via the USB port of the server Windows Wind...

Page 13: ...o not assign an IP address manually using the control panel of the machine or the BRAdmin software or automatically using a DHCP BOOTP RARP server the Automatic Private IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 DNS client 1 The Brother print server supports the Domain Name Service DNS client function This function allows the ...

Page 14: ...D using the BRAdmin Professional utility software Visit the download page for your model at http solutions brother com to download BRAdmin Professional Web Services 1 The Web Services protocol enables Windows Vista users to install the Brother printer driver by right clicking the machine icon from the Start Network selection See Installation when using Web Services For Windows Vista users on page ...

Page 15: ... a series of numbers that identifies each device connected to a network An IP address consists of four numbers separated by dots Each number is between 0 and 255 Example In a small network you would normally change the final number 192 168 1 1 192 168 1 2 192 168 1 3 If you have a DHCP BOOTP RARP server in your network typically a UNIX Linux Windows 2000 XP or Windows Vista network the print serve...

Page 16: ...e with anything that has an IP address that begins with 192 168 1 X Gateway and router 2 A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination The router knows where to direct data that arrives at the gateway If a destination is located at an external network the router transmits data to the external network If y...

Page 17: ...ssional utility that is available as a download from http solutions brother com This utility is only available for Windows users If you are using personal Firewall software disable it Once you are sure that you can print re start your personal Firewall software Node Name Node Name appears in current BRAdmin Light The default Node Name of the network card in the machine is BRNxxxxxxxxxxxx xxxxxxxxx...

Page 18: ...settings without using a DHCP BOOTP RARP server the device will appear as Unconfigured in the BRAdmin Light utility screen You can find the Node Name and Ethernet address by printing the Network Configuration List See Printing the Network Configuration List on page 24 for information on how to print the Network Configuration List on your print server ...

Page 19: ...he Brother print server in the device list Using the control panel to configure your machine for a network 2 You can configure your machine for a network using the control panel LAN menu See Control panel setup on page 15 Using other methods to configure your machine for a network 2 You can configure your machine for a network using other methods See Other ways to set the IP address for advanced u...

Page 20: ... Library Printers Brother Utilities BRAdmin Light jar file b Select the print server which you want to change the settings c Select Network Configuration from the Control menu d Enter a password if you have set it e You can now change the print server settings Note If you want to change more advanced settings use the BRAdmin Professional utility that is available as a download from http solutions ...

Page 21: ...XXXX is your model name b Enter a password if you have set it c Click TCP IP Wired or Setup Misc d You can now change the print server settings Remote Setup for Macintosh 2 The Remote Setup application allows you to configure many MFC settings from a Macintosh application When you access this application the settings on your machine will be downloaded automatically to your Macintosh and displayed ...

Page 22: ...te Setup to change the print server settings Not available for DCP models on page 14 for wired connection TCP IP 3 This menu has nine sections BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server and APIPA BOOT Method 3 This selection controls how the machine obtains the IP address for itself The default setting is Auto Note If you do not want your print server c...

Page 23: ...00 80 77 31 01 07 BRN_310107 For other models 00 80 77 31 01 07 BRN008077310107 Where the first entry is the Ethernet address of the print server and the second entry is the name of the print server the name must be the same as the one you put in the etc hosts file If the rarp daemon is not already running start it depending on the system the command can be rarpd rarpd a in rarpd a or something el...

Page 24: ...filename in the configuration file if this is the case simply create a null file on the host and specify the name of this file and its path in the configuration file As with rarp the print server will load its IP address from the BOOTP server when the printer is powered on DHCP mode 3 Dynamic Host Configuration Protocol DHCP is one of several automated mechanisms for IP address allocation If you h...

Page 25: ...eat this step until you have entered the fourth three digit number to complete the IP address Press OK g Press Stop Exit Subnet Mask 3 This field displays the current subnet mask used by the machine If you are not using DHCP or BOOTP to obtain the subnet mask enter the desired subnet mask Check with your network administrator for the subnet mask to use a Press Menu b Press a or b to select LAN Pre...

Page 26: ...lect TCP IP Press OK d Press a or b to select Gateway Press OK e Press a or b to select Change Press OK For MFC 680CN Skip to step f f Enter the Gateway address Press OK Note For DCP models press a or b repeatedly to enter the first three digit number for the Gateway address Press c to enter the second three digit number Repeat this step until you have entered the fourth three digit number to comp...

Page 27: ...NS Config 3 This selection controls how the machine obtains the IP address of the WINS server a Press Menu b Press a or b to select LAN Press OK c Press a or b to select TCP IP Press OK d Press a or b to select WINS Config Press OK e Press a or b to select Auto or Static Press OK For MFC 680CN Press d or c to select Auto or Static Press OK f Press Stop Exit Auto 3 Automatically uses a DHCP request...

Page 28: ... the fourth three digit number to complete the WINS Server address Press OK h Press Stop Exit Primary WINS Server IP Address 3 This field specifies the IP address of the primary WINS Windows Internet Naming Service server If set to a non zero value the machine will contact this server to register its name with the Windows Internet Name Service Secondary WINS Server IP Address 3 This field specifie...

Page 29: ...ess Stop Exit Primary DNS Server IP Address 3 This field specifies the IP address of the primary DNS Domain Name Service server Secondary DNS Server IP Address 3 This field specifies the IP address of the secondary DNS server It is used as a backup to the Primary DNS server address If the Primary server is unavailable the machine will contact the Secondary DNS server APIPA 3 The setting of On will...

Page 30: ...Full Duplex 100B FD or Half Duplex 100B HD and 10BASE T Full Duplex 10B FD or Half Duplex 10B HD fix the print server link mode This change is valid after the print server has been reset default is Auto Note If you incorrectly set this value you may not be able to communicate with your print server a Press Menu b Press a or b to select LAN Press OK c Press a or b to select Setup Misc Press OK For ...

Page 31: ...address 1 For DCP 560CN the default Node Name is BRN_xxxxxx xxxxxx is the last six digits of Ethernet address The Network Configuration List prints a report listing all the current network configuration including the network print server settings a Press Menu b Press a or b to select Print Reports Press OK c Press a or b to select Network Config Press OK d For US Press Black Start or Color Start F...

Page 32: ...ow these steps Note This function restores all wired network settings to the factory default a Press Menu b Press a or b to select LAN Press OK c Press a or b to select Factory Reset Press OK d Press 1 for Factory Reset e Press 1 for Reboot Note For DCP model press for Factory Reset and then press for Reboot f The machine will re start You can now reconnect the network cable and configure the netw...

Page 33: ...e PC completely automate the installation of a printer driver The remote PC does not have to be connected to a network Connection methods 4 The Driver Deployment Wizard supports the two connection methods Peer to Peer 4 The device is connected to the network but each user prints directly to the printer WITHOUT printing through a central queue 1 Client Computer 2 Network Printer your machine Driver...

Page 34: ...inter 4 The device is connected to a network and a central print queue is used to manage all print jobs 1 Network Shared 2 Print server 3 Printer your machine 4 TCP IP or USB where available 5 Client Computer Windows Windows Windows Windows TCP IP 4 2 5 3 1 5 5 ...

Page 35: ...your language Then click Install Other Drivers or Utilities c Select the Driver Deployment Wizard installation program Note For Windows Vista when the User Account Control screen appears click Continue d Click Next in response to the Welcome message e Read the license agreement carefully Then follow the on screen instructions f Click Finish Now the Driver Deployment Wizard software has been instal...

Page 36: ...er the following screen is displayed Setting the IP Address If the printer does not have an IP address the Wizard will allow you to change the IP address by selecting the printer from the list and by selecting the Configure IP option A dialogue box then appears which allows you to specify information such as the IP address subnet mask and also the gateway address e Choose the printer you wish to i...

Page 37: ...on if you wish to install the driver onto your computer and also create a self running executable file for use with another computer using the same operating system as your own Only Create an Installation Program for other users Select this option if the driver is already installed on your computer and you wish to create a self running executable file without again installing the driver on your ow...

Page 38: ...s 5 By default Windows 2000 XP and Windows Vista systems install the necessary print software to enable you to print This section describes the most commonly used configuration Standard TCP IP Port printing If you have already installed the printer driver jump to Printer driver already installed on page 32 Configuring the standard TCP IP port 5 Printer driver not yet installed 5 a Start the CD ROM...

Page 39: ...00 Click the Start button and select Settings and then Printers b Right click on the printer driver you wish to configure and then select Properties c Click the Ports tab and click Add Port d Select the port that you wish to use Typically this would be Standard TCP IP Port Then click the New Port button e The Standard TCP IP Port Wizard will start f Enter the IP address of your network printer Cli...

Page 40: ...intosh visit the Brother Solutions Center at http solutions brother com How to select the print server TCP IP 6 a Switch the machine ON b From the Go menu select Applications c Open the Utilities folder d Double click the Printer Setup Utility Icon Mac OS X 10 2 x users click the Print Center icon e Click Add For Mac OS X 10 2 4 to 10 3 x Go to f For Mac OS X 10 4 Go to g Network printing from a M...

Page 41: ...4 to 10 3 x Make the following selection Mac OS X 10 2 4 10 3 x 6 g Select Brother MFC XXXX XXXX is your model name and then click Add Mac OS X 10 4 6 h Click the printer then click Make Default to set the printer as the default printer The printer is now ready ...

Page 42: ...est version of the BRAdmin Light utility from http solutions brother com Node Name Node Name appears in current BRAdmin Light The default Node Name is BRNxxxxxxxxxxxx 1 for a wired network where xxxxxxxxxxxx is your machine s Ethernet address 1 For DCP560CN the default Node Name is BRN_xxxxxx where xxxxxx is the last digits of the Ethernet address a Start the BRAdmin Light utility by double clicki...

Page 43: ...root directory of the CD ROM How to reset the Brother print server to factory default 7 You can reset the print server back to its default factory settings resetting all information such as the password and IP address information See Restoring the network settings to factory default on page 25 My computer cannot find the machine print server My machine print server does not appear in the window of...

Page 44: ...other machine in Windows The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X 7 For a network with an Ethernet cable connection Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User s Guide before installing the network print software or printer driver Check the following a Make sure that...

Page 45: ...s note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address e If you have tried a to d above and it does not work then reset the print server back to the default factory settings and try from the initial setup again For information how to reset to the default factory settings see Restoring the network settings to factory defa...

Page 46: ... to Windows Peer to Peer print LPR troubleshooting Otherwise proceed to d For Mac OS X 10 2 4 or greater 1 From the Go menu select Applications 2 Open the Utilities folder 3 Double click the Terminal icon 4 Try pinging the print server from the Terminal window ping ipaddress Where ipaddress is the print server IP address note that in some instances it can take up to two minutes for the print serve...

Page 47: ...k and Internet Connection and then Windows Firewall Make sure that Windows Firewall on the General tab is set to On b Click the Advanced tab and Settings button c Click the Add button d Add port 54925 for network scanning by entering the information below 1 In Description of service Enter any description for example Brother Scanner 2 In Name or IP address for example 192 168 0 12 or the computer h...

Page 48: ...nt Control screen appears do the following Users who have administrator rights Click Continue For users who do not have administrator rights Enter the administrator password and click OK c Make sure that Windows Firewall on the General tab is set to On d Click the Exceptions tab e Click the Add port button f To add port 54925 for network scanning enter the information below 1 In Name Enter any des...

Page 49: ...ith any RFC 1001 and 1002 compliant dynamic name services Note If you do not want your print server configured via DHCP BOOTP or RARP you must set the BOOT METHOD to static so that the print server has a static IP address This will prevent the print server from trying to obtain an IP address from any of these systems To change the BOOT METHOD use the BRAdmin Light utility Using BOOTP to configure ...

Page 50: ...equests if you have not included a download filename in the configuration file if this is the case simply create a null file on the host and specify the name of this file and its path in the configuration file As with rarp the print server will load its IP address from the BOOTP server when the printer is powered on Using RARP to configure the IP address A The Brother print server s IP address can...

Page 51: ...P IP installed as well as UNIX systems To use arp enter the following command at the command prompt arp s ipaddress ethernetaddress Where ethernetaddress is the Ethernet address MAC address of the print server and ipaddress is the IP address of the print server For example Windows systems Windows systems require the dash character between each digit of the Ethernet address arp s 192 168 1 2 00 80 ...

Page 52: ...dress to use For example Local SET IP ADDRESS 192 168 1 3 You will now need to set the subnet mask by typing SET IP SUBNET subnet mask where subnet mask is the desired subnet mask you wish to assign to the print server check with your network administrator for the subnet mask to use For example Local SET IP SUBNET 255 255 255 0 If you do not have any subnets use one of the following default subnet...

Page 53: ...nternet Connection Firewall available in Windows XP disable it Once you are sure that you can print re start your Personal Firewall software a Start the CD ROM installation menu program according to the Quick Setup Guide b Select the model name and your language if necessary and then click Install Other Drivers or Utilities c Click Printer Driver Only d Click Next in response to the Welcome messag...

Page 54: ...icon Right click the machine you want to install Note The Web Services Name for the Brother machine is your model name and the Ethernet address of your machine e g Brother MFC XXXX XXXXXXXXXXXX c From the pull down menu click Install d When the User Account Control screen appears do the following Users who have administrator rights Click Continue For users who do not have administrator rights Ente...

Page 55: ...2 4 or greater Send only Network scanning Windows 2000 XP XP Professional x64 Edition Windows Vista Mac OS 10 2 4 or greater Network PhotoCapture Center Windows 2000 XP XP Professional x64 Edition Windows Vista Mac OS 10 2 4 or greater Windows Computer requirements for drivers BRAdmin Light Peer to Peer software Processor Minimum Speed Pentium II or equivalent for Windows 2000 Professional XP AMD ...

Page 56: ...ernet ready Power Macintosh Processor Minimum Speed All base models meet minimum requirements Minimum RAM 128MB for Mac OS X 10 2 4 or greater Recommended RAM 160MB for Mac OS X 10 2 4 or greater Management utilities BRAdmin Light Windows 2000 XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater Web BRAdmin 3 Windows 2000 Professional Server Advanced Server Windows XP Profession...

Page 57: ...l3 Options LAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP IP Address 000 255 000 255 000 255 000 255 1 Subnet Mask 000 255 000 255 000 255 000 255 1 Gateway 000 255 000 255 000 255 000 255 Node Name BRNxxxxxxxxxxxxx your machine s Ethernet address 2 up to 15 characters WINS Config Auto Static WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 DNS Serv...

Page 58: ...guration List 24 Network Printing 31 Network Shared Printing 5 Node Name 19 O Operating systems 1 P Peer to Peer 4 Ping 38 39 Port9100 6 Print server setting 13 Protocol 6 R RARP 6 16 43 Remote Setup 1 14 Restoring the network settings 25 RFC 1001 42 S Service 42 Simple Network Configuration 37 SNMP 6 Specifications 48 Status Monitor 1 Subnet Mask 9 18 T TCP IP 6 15 TCP IP Printing 31 TELNET 6 45 ...