3-57
Confidential
3.
PAPER FEEDING PROBLEMS
Problems related to paper feeding are end user recoverable if following the User Check items.
If the same problem occurs again, follow each procedure in the order of the number described
in the Step column in the tables below.
3.1 No Feeding
<User Check>
- Check if the paper is loaded into the paper tray correctly.
- Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray.
- Check if the thickness of the paper is 60 to 105 g/m
2
.
- Release the sleep mode or update the firmware to the latest version if the papers are not fed
from the manual feed slot when the machine is in the sleep mode.
Fig. 3-7
Step
Cause
Check
Result
Remedy
1
Paper pick-up roller
worn out
Is the paper pick-up
roller worn out?
Yes
Replace the roller
holder ASSY.
2
Plate gear damaged
Is the plate gear damaged?
Yes
Replace the paper tray.
3
Registration front
actuator
malfunction
Does the registration
front actuator move
smoothly?
No
Re-assemble the
registration front
actuator.
4
Disconnection of
the pick-up
solenoid harness
Is the harness of the
pick-up solenoid
disconnected?
Yes
Reconnect the harness
of the pick-up solenoid.
5
Registration front/
rear sensor PCB
failure
Is the problem solved
by replacing the
registration front/rear
sensor PCB ASSY?
Yes
Replace the
registration front/rear
sensor PCB ASSY.
6
Pick-up solenoid
failure
Does the pick-up
solenoid move correctly?
No
Replace the pick-up
solenoid.
7
Paper feed motor
failure
Is the problem solved
by replacing the paper
feed motor ASSY?
Yes
Replace the paper feed
motor ASSY.
8
Engine PCB failure
Is the problem solved
by replacing the engine
PCB ASSY?
Yes
Replace the engine
PCB ASSY.
Engine PCB
Paper feed motor
Registration front actuator
Registration front/rear
sensor PCB
Pick-up solenoid
Plate gear
Roller holder ASSY
Summary of Contents for DCP-9010CN
Page 11: ...Confidential CHAPTER 1 SPECIFICATIONS ...
Page 53: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 90: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 201: ...Confidential CHAPTER 4 PERIODICAL MAINTENANCE ...
Page 224: ...Confidential CHAPTER 5 DISASSEMBLY AND ASSEMBLY ...
Page 440: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...
Page 446: ...6 5 Confidential 10 Alert warning message appears click Continue Anyway to proceed ...
Page 456: ...Confidential CHAPTER 7 SERVICE FUNCTIONS ...
Page 464: ...7 6 Confidential For color scanning Fig 7 2 ...
Page 487: ...7 29 Confidential Cover page sample Fig 7 13 End page sample Fig 7 14 ...
Page 492: ...7 34 Confidential Color registration adjustment chart Fig 7 16 ...
Page 496: ...7 38 Confidential LED test pattern M68_L Fig 7 18 ...
Page 498: ...7 40 Confidential Fig 7 19 ...
Page 500: ...7 42 Confidential Color test pattern Fig 7 20 MCYK Y C K M YCMK_ _A ...
Page 518: ...Confidential CHAPTER 8 CIRCUIT DIAGRAMS WIRING DIAGRAM ...
Page 521: ...Confidential 8 2 High voltage Power Supply PCB Circuit Diagram SYS HITEK SPH 8N35 2 3 ...
Page 522: ...Confidential 8 3 High voltage Power Supply PCB Circuit Diagram SYS HITEK SPH 8N35 3 3 ...
Page 523: ...Confidential 8 4 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 1 3 ...
Page 524: ...Confidential 8 5 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 2 3 ...
Page 525: ...Confidential 8 6 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 3 3 ...
Page 526: ...Confidential 8 7 Low voltage Power Supply PCB Circuit Diagram 100V ...
Page 527: ...Confidential 8 8 Low voltage Power Supply PCB Circuit Diagram 200V ...
Page 528: ...Confidential 8 9 NCU PCB Circuit Diagram USA Canada ...
Page 529: ...Confidential 8 10 NCU PCB Circuit Diagram Europe Asia Oceania China ...
Page 530: ...Confidential 8 11 NCU PCB Circuit Diagram South Africa Gulf ...
Page 531: ...Confidential 8 12 2 WIRING DIAGRAM Wiring Diagram 1 2 ...
Page 532: ...Confidential 8 13 Wiring Diagram 2 2 ...
Page 590: ...Confidential APPENDIX 3 SERIAL NUMBERING SYSTEM ...
Page 592: ...App 3 2 Confidential Serial number of the LED ASSY Print position Fig App 3 4 Serial number ...
Page 593: ...Confidential APPENDIX 4 SCREW CATALOGUE ...
Page 595: ...Confidential APPENDIX 5 REFERENCES ...
Page 597: ...Confidential APPENDIX 6 GLOSSARY ...