Confidential
CHAPTER 3
ERROR INDICATION AND TROUBLESHOOTING
This chapter details error messages and codes which the incorporated self-diagnostic function of the
machine will display if any error or malfunction occurs. If any error message appears, refer to this
chapter to find which parts should be checked or replaced.
The latter half of this chapter provides sample problems which could occur in the main sections of the
machine and related troubleshooting procedures.
CONTENTS
1.1 Precautions................................................................................................................. 3-1
1.2 Components ............................................................................................................... 3-2
1.3 Initial Check ................................................................................................................ 3-3
2.1 Error Codes ................................................................................................................ 3-5
2.2 Error Messages .......................................................................................................... 3-8
2.3 Error Cause and Remedy ......................................................................................... 3-11
3. PAPER FEEDING PROBLEMS ...............................................................3-57
3.1 No Feeding ............................................................................................................... 3-57
3.2 Double Feeding ........................................................................................................ 3-58
3.3 Paper Jam ................................................................................................................ 3-58
3.4 Dirt on Paper ............................................................................................................ 3-59
3.5 Wrinkles on Paper .................................................................................................... 3-60
3.6 Curl of Paper ............................................................................................................ 3-60
4. PRINT IMAGE DEFECT FROM PC/USB/FAX RECEPTION
TROUBLESHOOTING .............................................................................3-61
4.1 Image Defect Examples ........................................................................................... 3-61
4.2 Pitch Indicated in Roller Image................................................................................. 3-62
4.3 Troubleshooting Image Defect.................................................................................. 3-62
5. SOFTWARE SETTING PROBLEMS........................................................3-86
6. NETWORK PROBLEMS ..........................................................................3-87
7. TROUBLESHOOTING OF THE COMMUNICATIONS ERRORS ............3-88
Summary of Contents for DCP-9010CN
Page 11: ...Confidential CHAPTER 1 SPECIFICATIONS ...
Page 53: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 90: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 201: ...Confidential CHAPTER 4 PERIODICAL MAINTENANCE ...
Page 224: ...Confidential CHAPTER 5 DISASSEMBLY AND ASSEMBLY ...
Page 440: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...
Page 446: ...6 5 Confidential 10 Alert warning message appears click Continue Anyway to proceed ...
Page 456: ...Confidential CHAPTER 7 SERVICE FUNCTIONS ...
Page 464: ...7 6 Confidential For color scanning Fig 7 2 ...
Page 487: ...7 29 Confidential Cover page sample Fig 7 13 End page sample Fig 7 14 ...
Page 492: ...7 34 Confidential Color registration adjustment chart Fig 7 16 ...
Page 496: ...7 38 Confidential LED test pattern M68_L Fig 7 18 ...
Page 498: ...7 40 Confidential Fig 7 19 ...
Page 500: ...7 42 Confidential Color test pattern Fig 7 20 MCYK Y C K M YCMK_ _A ...
Page 518: ...Confidential CHAPTER 8 CIRCUIT DIAGRAMS WIRING DIAGRAM ...
Page 521: ...Confidential 8 2 High voltage Power Supply PCB Circuit Diagram SYS HITEK SPH 8N35 2 3 ...
Page 522: ...Confidential 8 3 High voltage Power Supply PCB Circuit Diagram SYS HITEK SPH 8N35 3 3 ...
Page 523: ...Confidential 8 4 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 1 3 ...
Page 524: ...Confidential 8 5 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 2 3 ...
Page 525: ...Confidential 8 6 High voltage Power Supply PCB Circuit Diagram MURATA MPH3316 3 3 ...
Page 526: ...Confidential 8 7 Low voltage Power Supply PCB Circuit Diagram 100V ...
Page 527: ...Confidential 8 8 Low voltage Power Supply PCB Circuit Diagram 200V ...
Page 528: ...Confidential 8 9 NCU PCB Circuit Diagram USA Canada ...
Page 529: ...Confidential 8 10 NCU PCB Circuit Diagram Europe Asia Oceania China ...
Page 530: ...Confidential 8 11 NCU PCB Circuit Diagram South Africa Gulf ...
Page 531: ...Confidential 8 12 2 WIRING DIAGRAM Wiring Diagram 1 2 ...
Page 532: ...Confidential 8 13 Wiring Diagram 2 2 ...
Page 590: ...Confidential APPENDIX 3 SERIAL NUMBERING SYSTEM ...
Page 592: ...App 3 2 Confidential Serial number of the LED ASSY Print position Fig App 3 4 Serial number ...
Page 593: ...Confidential APPENDIX 4 SCREW CATALOGUE ...
Page 595: ...Confidential APPENDIX 5 REFERENCES ...
Page 597: ...Confidential APPENDIX 6 GLOSSARY ...