2-34
Confidential
4.
TROUBLESHOOTING
4.1 Error Cause and Remedy
■
Error code 0100
ASIC error or motor driver error occurred.
■
Error code 0201
Synchronization signal from the main motor cannot be detected. Or the main motor speed is
unstable after a set period of time.
■
Error code 0202
Synchronization signal from the process motor cannot be detected. Or the process motor
speed is unstable after a set period of time.
Print Unable 01
Turn the power off and then back on again.
Step
Cause
Remedy
1
Main PCB failure
Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step
Cause
Remedy
1
Main motor harness connection
failure
Check the main motor harness connection
and reconnect it.
2
Harness connection failure
between the low-voltage power
supply PCB and main PCB
Check the harness connection between
the low-voltage power supply PCB and
main PCB, and reconnect it.
3
Main motor failure
Replace the process drive unit.
4
Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB ASSY.
5
Main PCB failure
Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step
Cause
Remedy
1
Process motor harness
connection failure
Check the process motor harness
connection and reconnect it.
2
Harness connection failure
between the low-voltage power
supply PCB and main PCB
Check the harness connection between
the low-voltage power supply PCB and
main PCB, and reconnect it.
3
Process motor failure
Replace the process drive unit.
4
Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB ASSY.
5
Main PCB failure
Replace the main PCB ASSY.
Summary of Contents for DCP-9020CDN
Page 47: ...2 8 Confidential 2 2 2 Scanning part Fig 2 4 ...
Page 89: ...2 50 Confidential Electrodes location of main body Fig 2 7 ...
Page 172: ...3 9 Confidential EM2 0 MOLYKOTE EM D110 2 0 mm dia ball EM2 0 Back cover ASSY Back cover ASSY ...
Page 345: ...5 7 Confidential Black and white scanning First side Front Fig 5 1 ...
Page 346: ...5 8 Confidential Black and white scanning Second side Back Fig 5 2 ...
Page 347: ...5 9 Confidential Color scanning First side Front Fig 5 3 ...
Page 348: ...5 10 Confidential Color scanning Second side Back Fig 5 4 ...
Page 384: ...5 46 Confidential LED test pattern M68_L Fig 5 17 ...
Page 429: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...