If You Are Having Difficulty with Your Machine
> I Cannot
Complete the Wireless Network Setup Configuration
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Action
Interface
Your security settings (SSID/
Network Key) are not
correct.
•
Confirm the security settings using
Wireless Setup Helper
. For
more information and to download the utility, go to your model's
Downloads
page on the Brother Solutions Center at
•
Select and confirm that you are using the correct security
settings.
-
See the instructions supplied with your wireless LAN access
point/router for information on how to find the security
settings.
-
The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security
settings.
-
Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
Wireless
Your Brother machine's MAC
address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC Address on your Brother machine's
control panel.
Wireless
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
•
Enter the correct SSID name or Network Key manually.
•
Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Wireless
Your security settings (SSID/
password) are not correct.
•
Confirm the SSID and password.
-
When you are configuring the network manually, the SSID
and password are displayed on your Brother machine. If your
mobile device supports the manual configuration, the SSID
and password will be displayed on your mobile device’s
screen.
Wi-Fi Direct
You are using Android
™
4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Move your Brother machine within about 3.3 feet (1 metre) of the
mobile device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Move your Brother machine to an obstruction-free area.
Wi-Fi Direct
There is a wireless
computer, Bluetooth
®
-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Move other devices away from the Brother machine or the mobile
device.
Wi-Fi Direct
If you have checked and
tried all of the above, but still
cannot complete the Wi-Fi
•
Turn your Brother machine off and back on. Then try to configure
the Wi-Fi Direct settings again.
Wi-Fi Direct
530
Summary of Contents for DCP-J1100DW
Page 1: ...Online User s Guide DCP J1100DW MFC J1300DW 2018 Brother Industries Ltd All rights reserved ...
Page 20: ... Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 13 ...
Page 23: ...Related Topics Touchscreen LCD Overview Check the Ink Volume Page Gauge Distinctive Ring 16 ...
Page 29: ...Related Information Introduction to Your Brother Machine 22 ...
Page 30: ...Home Paper Handling Paper Handling Load Paper Load Documents 23 ...
Page 44: ...4 Load only one sheet of paper in the manual feed slot with the printing surface face up 37 ...
Page 63: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 56 ...
Page 97: ... Change the Print Setting Options When Having Printing Problems 90 ...
Page 172: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 165 ...
Page 179: ... WIA Driver Settings Windows 172 ...
Page 200: ...Related Information Copy 193 ...
Page 212: ... Enter Text on Your Brother Machine 205 ...
Page 285: ...Home Fax PC FAX PC FAX Related Models MFC J1300DW PC FAX for Windows PC FAX for Mac 278 ...
Page 365: ...Home Security Security Network Security Features 358 ...
Page 414: ...Related Information Configure an IPsec Template Using Web Based Management 407 ...
Page 440: ...Related Information Set Up Brother Web Connect 433 ...
Page 485: ...Related Information ControlCenter4 Windows 478 ...
Page 543: ...Related Topics My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 536 ...
Page 555: ...Related Topics Telephone and Fax Problems Other Problems 548 ...
Page 558: ... Clean the Print Head from Your Brother Machine 551 ...
Page 657: ...OCE ASA Version C ...