If You Are Having Difficulty with Your Machine
> My Brother
Machine Cannot Print, Scan, or PC-FAX Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause
Action
Interface
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
•
Windows
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
-
In
Name
:
Type any description, for example Brother NetScan.
-
In
Port number
:
Type 54925.
-
In
Protocol
:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
•
Mac
(Brother iPrint&Scan)
In the
Finder
menu bar, click
Go
>
Applications
, and then double-
click the Brother iPrint&Scan icon. The Brother iPrint&Scan
window appears. Click the
Select your Machine
button, and then
follow the on-screen instructions to reselect your network machine.
(TWAIN driver)
In the
Finder
menu bar, click
Go
>
Applications
>
Brother
>
TWAIN Driver Utility
, and then double-click the Device Selector
icon. The Device Selector window appears. Reselect your network
machine, make sure
Status
is
idle
, and then click
OK
.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
•
In
Name
:
Type any description, for example Brother PC-FAX Rx.
•
In
Port number
:
Type 54926.
•
In
Protocol
:
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Wired/Wireless
Your Brother machine was
not assigned an available
IP address.
•
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
•
Windows
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
•
Mac
Wired/Wireless
532
Summary of Contents for DCP-J1100DW
Page 1: ...Online User s Guide DCP J1100DW MFC J1300DW 2018 Brother Industries Ltd All rights reserved ...
Page 20: ... Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 13 ...
Page 23: ...Related Topics Touchscreen LCD Overview Check the Ink Volume Page Gauge Distinctive Ring 16 ...
Page 29: ...Related Information Introduction to Your Brother Machine 22 ...
Page 30: ...Home Paper Handling Paper Handling Load Paper Load Documents 23 ...
Page 44: ...4 Load only one sheet of paper in the manual feed slot with the printing surface face up 37 ...
Page 63: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 56 ...
Page 97: ... Change the Print Setting Options When Having Printing Problems 90 ...
Page 172: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 165 ...
Page 179: ... WIA Driver Settings Windows 172 ...
Page 200: ...Related Information Copy 193 ...
Page 212: ... Enter Text on Your Brother Machine 205 ...
Page 285: ...Home Fax PC FAX PC FAX Related Models MFC J1300DW PC FAX for Windows PC FAX for Mac 278 ...
Page 365: ...Home Security Security Network Security Features 358 ...
Page 414: ...Related Information Configure an IPsec Template Using Web Based Management 407 ...
Page 440: ...Related Information Set Up Brother Web Connect 433 ...
Page 485: ...Related Information ControlCenter4 Windows 478 ...
Page 543: ...Related Topics My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 536 ...
Page 555: ...Related Topics Telephone and Fax Problems Other Problems 548 ...
Page 558: ... Clean the Print Head from Your Brother Machine 551 ...
Page 657: ...OCE ASA Version C ...