If You Are Having Difficulty with Your Machine
> I Want to
Check that My Network Devices are Working Correctly
I Want to Check that My Network Devices are Working Correctly
Check
Action
Interface
Check that your Brother
machine, access point/
router, or network hub is
turned on.
Check the following:
•
The power cord is connected correctly and the Brother machine is
turned on.
•
The access point/router or hub is turned on and its link button is
blinking.
•
All protective packaging has been removed from the machine.
•
The ink cartridges are installed correctly.
•
The Scanner Cover and the Jam Clear Cover are fully closed.
•
Paper is inserted correctly in the paper tray.
•
(For wired networks) A network cable is securely connected to the
Brother machine and to the router or hub.
Wired/Wireless
Check that you can
"ping" the Brother
machine from your
computer.
Ping the Brother machine from your computer using the IP address or
the node name in the Windows command prompt or Mac Terminal
application:
ping
<ipaddress>
or
<nodename>
.
•
Successful: Your Brother machine is working correctly and
connected to the same network as your computer.
•
Unsuccessful: Your Brother machine is not connected to the same
network as your computer.
(Windows)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask.
(Mac)
Confirm that the IP address and the Subnet Mask are set correctly.
Wired/Wireless
Check that your Brother
machine is connected to
the wireless network.
Print the WLAN Report to check the error code on the printed report.
Wireless
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.
Related Information
•
•
Check Network Devices Using the Ping Command
Related Topics:
•
Print the Network Configuration Report
•
•
Use the Network Connection Repair Tool (Windows)
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
Wireless LAN Report Error Codes
534
Summary of Contents for DCP-J1100DW
Page 1: ...Online User s Guide DCP J1100DW MFC J1300DW 2018 Brother Industries Ltd All rights reserved ...
Page 20: ... Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 13 ...
Page 23: ...Related Topics Touchscreen LCD Overview Check the Ink Volume Page Gauge Distinctive Ring 16 ...
Page 29: ...Related Information Introduction to Your Brother Machine 22 ...
Page 30: ...Home Paper Handling Paper Handling Load Paper Load Documents 23 ...
Page 44: ...4 Load only one sheet of paper in the manual feed slot with the printing surface face up 37 ...
Page 63: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 56 ...
Page 97: ... Change the Print Setting Options When Having Printing Problems 90 ...
Page 172: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 165 ...
Page 179: ... WIA Driver Settings Windows 172 ...
Page 200: ...Related Information Copy 193 ...
Page 212: ... Enter Text on Your Brother Machine 205 ...
Page 285: ...Home Fax PC FAX PC FAX Related Models MFC J1300DW PC FAX for Windows PC FAX for Mac 278 ...
Page 365: ...Home Security Security Network Security Features 358 ...
Page 414: ...Related Information Configure an IPsec Template Using Web Based Management 407 ...
Page 440: ...Related Information Set Up Brother Web Connect 433 ...
Page 485: ...Related Information ControlCenter4 Windows 478 ...
Page 543: ...Related Topics My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 536 ...
Page 555: ...Related Topics Telephone and Fax Problems Other Problems 548 ...
Page 558: ... Clean the Print Head from Your Brother Machine 551 ...
Page 657: ...OCE ASA Version C ...