Brother DCP-L2520D, Basic User'S Manual

Page 1: ...1DW MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW Online User s Guide This Basic User s Guide does not contain all the information about the machine To learn detailed information read the Online User s Guide at solutions brother com manuals ...

Page 2: ...arranty service Register your product on line at http www brother com html registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance an...

Page 3: ...iver Updates Go to your model s Downloads page on the Brother Solutions Center at http support brother com to download drivers To keep your machine s performance up to date check there for the latest firmware upgrades i ...

Page 4: ...Search Box 2 Navigation 3 Summary 4 Step by Step Where can I find this manual Windows Click Start All Programs Brother Brother Utilities Brother MFC XXXX series Support User s Guides Windows 8 Tap or click Brother Utilities Brother MFC XXXX series Support User s Guides Select your model from the drop down list if not already selected Macintosh or other options Go to your model s Manuals page on th...

Page 5: ...rch Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly this screen shot is subject to change without notice Where can I find these FAQs Brother Solutions Center http support brother com iii ...

Page 6: ...roduct functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate actions ...

Page 7: ...manual has been compiled and published to provide the latest product safety information at the time of publication The information contained in this manual may be subject to change For the latest manual visit us at http support brother com v ...

Page 8: ... Windows 14 Print on Both Sides of the Paper Windows 14 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 15 Printing on Envelopes Thick Paper or Labels 16 Printing on Plain Paper Thin Paper Recycled Paper or Bond Paper using the Manual Feed Slot 18 4 Copy 20 Copy a Document 20 Copy Settings 21 Copy Option 21 Copy Multiple Pages on Both Sides of the Paper 23 Copy a 2 sided Documen...

Page 9: ...elephone Services and External Devices 38 Voice Mail 38 Voice Over Internet Protocol VoIP 38 Connection of an External Telephone Answering Device TAD 38 External and Extension Telephones 38 Send and Receive a Fax Using Your Machine 39 Send a Fax 39 Fax Using Your Computer PC FAX 41 Send Faxes from Your Computer 41 Receive Faxes on Your Computer Windows only 41 A Troubleshooting 43 Identify the Pro...

Page 10: ...stored One Touch fax and telephone numbers 5 8 hold down Shift as you press the number 2 Fax buttons Redial Pause Press to dial the last numbers you called This button also inserts a pause when programming quick dial numbers or when dialling a number manually Hook Press Hook before dialing to ensure a fax machine answers and then press Start If the machine is in Fax Tel F T Mode and you pick up th...

Page 11: ... wireless access point Resolution for certain models only Press to change the Fax resolution 4 Liquid Crystal Display LCD Displays messages to help you set up and use the machine If the machine is in Ready Mode or Fax Mode the LCD displays b a Fax Only 01 01 12 00 a Date Time b Receive Mode When you press COPY the LCD displays d e f g c 100 Auto Stack Copies 01 c Type of copy d Number of copies e ...

Page 12: ...red data or cancel the current setting Menu Press to access the Menu for programming your machine settings OK Press to store your machine settings d or c Press to scroll back or forward through menu selections a or b Press to scroll up or down through menus and options Press to change the resolution in Fax Mode Press to access speed dial numbers 8 Dial Pad Use to dial fax and telephone numbers Use...

Page 13: ...lays Shutting Down and stays on for a few seconds before turning off If you have an external telephone or TAD connected it is always available 10 Stop Exit Press to stop an operation Press to exit from a menu 11 Start Press to start sending faxes Press to start copying Press to start scanning documents 4 ...

Page 14: ... onto a single page 2 sided for certain models only Press to copy on both sides of a sheet of paper 3 Scan Press to switch the machine to Scan Mode 4 WiFi for wireless models Press the WiFi button and launch the wireless installer on your computer Follow the on screen instructions to set up a wireless connection between your machine and your network When the WiFi light is on your Brother machine i...

Page 15: ...ber of copies c Quality d Contrast e Copy ratio 6 7 8 6 Menu buttons Menu Press to access the Menu for programming your machine settings Clear Press to delete entered data Press to cancel the current setting OK Press to store your machine setting a or b Press to scroll up or down through menus and options 7 Stop Exit Press to stop an operation Press to exit from a menu 8 Start Press to start copyi...

Page 16: ... Press to start scanning documents 1 General Information 7 ...

Page 17: ...Brother Utilities Windows 8 and Windows Server 2012 Tap or Click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Util...

Page 18: ...to display the General Setup option and then press OK 3 Press a or b to display the Volume option and then press OK 4 Press a or b to display the Ring option and then press OK 5 Press a or b to display the High Med Low or Off option and then press OK 6 Press Stop Exit Adjust the Beeper Volume Related Models MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW When the beeper is on the machine...

Page 19: ...option and then press OK 3 Press a or b to display the Volume option and then press OK 4 Press a or b to display the Speaker option and then press OK 5 Press a or b to display the High Med Low or Off option and then press OK 6 Press Stop Exit 10 ...

Page 20: ...size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the green release levers to slide the paper guides For Legal or Folio size paper press the release button 1 in the bottom of the paper tray and then pull out the back of the paper tr...

Page 21: ...om your computer Set the Check Size Your Brother machine s Check Size setting causes the machine to display a message when you remove the paper tray from the machine asking if you changed the paper size The default setting is On 1 Press Menu 2 Press a or b to display the General Setup option and then press OK 3 Press a or b to display the Paper option and then press OK 4 Press a or b to display th...

Page 22: ...mples before purchasing them to ensure desirable performance DO NOT use inkjet paper it may cause a paper jam or damage your machine If you use bond paper paper with a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is ex...

Page 23: ...n Both Sides of the Paper Windows Select A4 size paper when using the automatic 2 sided printing option 1 Select the print command in your application 2 Select Brother MFC XXXX series where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the 2 sided Booklet drop down list and select the 2 sided option 4 Click the...

Page 24: ...mand in your application 2 Select Brother MFC XXXX series where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and select the 2 in 1 4 in 1 9 in 1 16 in 1 or 25 in 1 option 4 Click OK 5 Complete your print operation 3 Print 15 ...

Page 25: ...ad the paper or envelope into the manual feed slot with the printing surface face up DO NOT load more than one sheet of paper or one envelope in the manual feed slot at any one time Doing this may cause a jam 1 Open the back cover face up output tray 2 For printing envelopes Pull down the two green levers one on the left side and one on the right side to the envelope position as shown in the illus...

Page 26: ...he printing properties or preferences button The printer driver window appears 8 Click the Paper Size drop down list and select your paper size 9 Click the Media Type drop down list and select the type of paper you are using 10 Click the First Page and Other Pages drop down lists and select Manual 11 Click the Portrait or Landscape option to set the orientation of your printout 12 Change other pri...

Page 27: ...p to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 2 Open the manual feed slot cover 3 Slide the manual feed slot paper guides to the width of the paper 4 Push one sheet of paper firmly into the manual feed slot Continue pushing the paper until the top edge of the paper presses against the rollers for about two seconds or until ...

Page 28: ... the Paper Size drop down list and select your paper size 8 Click the Media Type drop down list and select the type of paper you are using 9 Click the First Page and Other Pages drop down list and select Manual 10 Click the Portrait or Landscape option to set the orientation of your printout 11 Change other printer settings if needed 12 Click OK 13 Click Print 3 Print 19 ...

Page 29: ...If you are copying multiple pages we recommend using the ADF Place the document face down on the scanner glass 3 Do one of the following For MFC models Press COPY Use the dial pad to enter the number of copies you want For DCP models Press a or b to enter the number of copies you want The LCD displays 100 Auto Stack Copies 01 4 Press Start 4 Copy 20 ...

Page 30: ...B A B A Brightness Increase the brightness to make the text lighter Decrease the brightness to make the text darker Contrast Increase the contrast to make an image clearer Decrease the contrast to make an image more subdued Enlarge Reduce 100 97 LTR A4 94 A4 LTR 91 Full Page 85 LTR EXE 83 LGL A4 78 LGL LTR 70 A4 A5 50 Custom 25 400 Auto 200 141 A5 A4 104 EXE LTR 4 Copy 21 ...

Page 31: ...Menu selections Options Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 2 sided available only for certain models Off 1sided 2sided L 1sided 2sided S 22 ...

Page 32: ...ed Long Edge Flip 1 2 1 2 1 sided 2 sided Short Edge Flip 1 2 1 2 1 Make sure you have loaded the correct size paper in the paper tray 2 Do one of the following Place the document face up in the ADF If you are copying multiple pages we recommend using the ADF Place the document face down on the scanner glass 3 For MFC models Press COPY 4 Do one of the following Press 2 sided Press Options Press a ...

Page 33: ... then press OK No Press 2 or b when you have scanned all the pages Copy a 2 sided Document Using the Scanner Glass You must choose a 2 sided copy layout from the following options before you can start 2 sided copying Portrait 2 sided 2 sided 1 2 1 2 Landscape 2 sided 2 sided 1 2 1 2 1 Make sure you have loaded the correct size paper in the paper tray 2 Place your document face down on the scanner ...

Page 34: ... Card onto One Page Use the 2in1 ID Copy feature to copy both sides of an identification card onto one page keeping the original card size Copy an identification card only to the extent permitted under applicable laws For more information see the Product Safety Guide 1 For MFC models Press COPY 2 Place an identification card face down near the upper left corner of the scanner glass 1 1 4 0 mm or g...

Page 35: ... For DCP models Press a or b to enter the number of copies you want 5 Press Start The machine scans one side of the identification card 6 After the machine has scanned the first side turn over the identification card 7 Press Start to scan the other side 26 ...

Page 36: ...ntrolCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files 1 Load your document 2 Click Start All Programs Brother Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application opens 3 When you open the ControlCen...

Page 37: ...lected The folder opens automatically For more information see the Online User s Guide Scan from Your Computer Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on the Machine 1 Do one of the following Place the document face up in the ADF If you are scanning multiple pages we recommend using the ADF Place the document face down on the scanner glass 2 Press SCAN 28 ...

Page 38: ...ess OK Go to the next step To use the default scan settings press a or b to select No and then press OK Press Start The machine starts scanning If you are using the machine s scanner glass follow the LCD instructions to complete the scanning job In order to change scan settings Brother s Control Center software must be installed on a computer connected to the machine 7 Select the scan settings you...

Page 39: ... ID option and then press OK 5 Enter your fax number up to 20 digits using the dial pad and then press OK 6 Enter your telephone number up to 20 digits using the dial pad and then press OK If your telephone number and fax number are the same enter the same number again 7 Use the dial pad to enter your name up to 20 characters and then press OK To enter text on your machine see Related Information ...

Page 40: ...isplay the High Normal or Basic for VoIP option and then press OK Option Description High Select High to set the modem speed at 33600 bps Option Description Normal Select Normal to set the modem speed at 14400 bps Basic for VoIP Select Basic for VoIP to reduce the modem speed to 9600 bps and turn off Error Correction Mode ECM Unless interference is a recurring problem on your telephone line you ma...

Page 41: ... feature in New Zealand To receive a fax in Manual Mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Start and then 2 to receive a fax Use the Fax Detect feature to receive faxes when you have lifted a handset on the same line as the machine External TAD Mode External TAD in the Machine s Menu External TAD Mode lets an external answer...

Page 42: ...ame line as the machine No Fax Only Mode Yes Are you using the voice message function of an external telephone answering device Yes External TAD Mode No Do you want the machine to answer fax and telephone calls automatically Yes Fax Tel Mode No Manual Mode 1 Press FAX 2 Press Menu 3 Press a or b to display the Fax option and then press OK 4 Press a or b to display the Setup Receive option and then...

Page 43: ...7 Press Stop Exit Fax and Telephone Problems on page 49 Related Information 34 ...

Page 44: ...have a voice call and then press OK 7 Press Stop Exit Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set time Set the Number of Rings Before the Machine Answers Ring Delay Related Models MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW When somebody calls your machine you will hear the normal telephone ring sound The number of rings ...

Page 45: ...elephone or fax number up to 20 digits and then press OK 5 Do one of the following Enter the name using the dial pad up to 15 characters and then press OK To store the number without a name press OK Store Speed Dial Numbers Related Models MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW Use the Speed Dial numbers to store up to 200 numbers with a name 1 Press FAX 2 Press twice and enter a...

Page 46: ...2701D MFC L2700DW MFC L2701DW MFC L2703DW You can change or delete Speed Dial Codes 1 Press Menu 2 Press a or b to display the Fax option and then press OK 3 Press a or b to display the Address Book option and then press OK 4 Press a or b to display the Speed Dial option and then press OK 5 Enter the Speed Dial code you want to change or delete and then press OK 6 Do one of the following To change...

Page 47: ...tions about how to connect your machine to a VoIP system contact your VoIP provider Connection of an External Telephone Answering Device TAD Related Models MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW You may choose to connect an external answering device to your Brother machine To receive faxes successfully you must connect it correctly Connect your external TAD to the jack labeled E...

Page 48: ...the ADF If you are faxing multiple pages we recommend using the ADF Place the document face down on the scanner glass 3 Enter the fax number Using the dial pad Enter the fax number using the dial pad Using the One Touch Buttons Choose a contact stored on a One Touch button Using the Speed Dial Codes Enter the fax number by pressing twice and then enter the three digit Speed Dial code 6 Fax 39 ...

Page 49: ... the table Option Description Yes To scan the next page press 1 to select the Yes option and then place the next page on the scanner glass Press OK to scan the page No Send When you have scanned the last page press 2 to select the No Send option or press Start again The machine sends the document To stop faxing press Stop Exit 40 ...

Page 50: ...application s vendor if you need more support Receive Faxes on Your Computer Windows only Related Models MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Even if you turn off your computer at night or on the weekend for example your machine will receive and store your faxes in i...

Page 51: ...enu 3 Press a or b to display the Fax option and then press OK 4 Press a or b to display the Remote Fax Opt option and then press OK 5 Press a or b to display the PC Fax Receive option and then press OK 6 Press a or b to select the On option and then press OK The LCD displays a reminder to start the PC FAX Receive program on your computer 7 Press OK 8 Press a or b to display USB or your computer n...

Page 52: ...e securely connected to the machine and the computer Check the LCD or the machine s status in Status Monitor on your computer Find the Error Find the Solution Using the Status Monitor Double click the icon in the task tray Windows If you check Load Status Monitor on Startup the Status Monitor will launch automatically each time you start your PC A green icon indicates the normal stand by condition...

Page 53: ...closed completely Close the back cover of the machine until it locks in the closed position Cartridge Error Put the Toner Cartridge back in The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly Take out the toner cartridge and put it back in the drum unit again Reinstall the toner cartridge and drum unit assembly in the machine Document Jam The document w...

Page 54: ...e 2 sided tray firmly back in the machine Jam Inside The paper is jammed inside the machine Open the front cover and remove the toner cartridge and drum unit assembly Pull out the jammed paper Close the front cover If the error message remains press Start Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove the jammed paper Close the fuser cover If the error mess...

Page 55: ...m MFC L2700D MFC L2701D MFC L2700DW MFC L2701DW MFC L2703DW To prevent you from losing the received fax data in the machine s memory transfer the data to another Fax machine or to your computer before turning off the machine Press and hold to turn off the machine wait a few minutes and then turn it on again If the problem continues contact Brother customer service Replace Drum It is time to replac...

Page 56: ...er before turning off the machine Press and hold to turn off the machine wait a few seconds and then turn it on again Leave the machine idle for 15 minutes with the power on The fuser unit is too hot Size Error DX The paper size specified in the printer driver and the machine s menu are not available for automatic 2 sided printing Press Stop Exit Choose a paper size supported by 2 sided printing P...

Page 57: ... the end of its life Replace the toner cartridge with a new one Toner Low If the LCD displays this message you can still print The toner cartridge is near the end of its life Order a new toner cartridge now so you have it ready when the LCD displays Replace Toner 48 ...

Page 58: ...n Receive Modes Choose the Correct Receive Mode 3 Try changing the compatibility settings You may be able to send and receive faxes by lowering the connection speed For more information see Related Information Set Telephone Line Compatibility for Interference and VoIP Systems If the problem still is not resolved turn the machine off and then turn it on IMPORTANT MFC L2700D MFC L2701D MFC L2700DW M...

Page 59: ...ering machine is set up correctly 1 Plug the telephone line cord directly from the wall telephone jack to your Brother machine s LINE jack 2 Remove the protective cap from your Brother machine s EXT jack and then plug the telephone line cord from your answering machine into the EXT jack 3 Set your answering machine to answer within four rings If you are having problems receiving faxes or voice mes...

Page 60: ...ur machine s scanner operation If the copy quality is not good clean the scanner For more information see the Online User s Guide Telephone and Fax Problems Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip For more information see the Online User s Guide Clean the Scanner A Troubleshooting 51 ...

Page 61: ... already selected Click SCAN in the left navigation bar and then click Scanners and Cameras b Do one of the following Windows XP Right click a scanner device and then select Properties The Network Scanner Properties dialog box appears Windows Vista Windows 7 and Windows 8 Click the Properties button c Click the Network Setting tab to confirm the machine s IP address Try printing with your machine ...

Page 62: ...t up the wireless network connection For more information see the Online User s Guide Introduction to Your Brother Machine If you cannot print on both sides of paper check the following 6 Change the paper size setting in the printer driver to A4 A Troubleshooting 53 ...

Page 63: ...nt Jam 2 Jam Rear 3 Jam 2 sided 4 Jam Tray 5 Jam Inside Clear the Document Jam The Document is Jammed in the Top of the ADF 1 Open the ADF cover 2 Pull the jammed document out to the left 3 Close the ADF cover The Document is Jammed under the Document Cover 4 Pull the jammed document out to the right If the document rips or tears remove all small paper scraps to prevent future jams 54 ...

Page 64: ...move the remaining paper from the paper tray and straighten the stack when you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the Paper Tray If the LCD displays Jam Tray do the following 1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper The easiest way to r...

Page 65: ...he paper is below the maximum paper mark b b b 5 Put the paper tray firmly back in the machine Paper is Jammed in the Output Paper Tray When the paper is jammed in the output paper tray do the following 1 Use both hands to open the scanner 2 Remove the paper 3 Push the scanner down with both hands to close it 56 ...

Page 66: ...10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Open the back cover 3 Pull the blue tabs at the left and right sides toward you to release the fuser cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Use both hands to gently pull the jammed paper out of the fuser unit A T...

Page 67: ...r is Jammed inside the Machine If the machine s control panel or the Status Monitor indicates that there is a jam inside the machine complete the following 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Open the front cover 3 Remove the toner cartridge and drum unit assembly 58 ...

Page 68: ...ernal parts will be extremely hot Wait for the machine to cool down before touching them 4 Pull out the jammed paper slowly 5 Install the toner cartridge and drum unit assembly into the machine 6 Close the front cover A Troubleshooting 59 ...

Page 69: ...ned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 4 Pull the jammed paper out of the machine or out of the 2 sided tray 5 Remove paper that may have jammed under the machine due to static electricity 60 ...

Page 70: ... Wait for the machine to cool down before touching them 7 Use both hands to gently pull the jammed paper out of the back of the machine 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the rear of the machine 10 Put the paper tray firmly back in the front of the machine A Troubleshooting 61 ...

Page 71: ...2701DW MFC L2703DW When setting certain options such as the Station ID you must enter characters The available number and letters are printed on each dial pad button The buttons 0 and are used for special characters Press the appropriate dial pad button the number of times shown in this reference table to access the character you want Press button One time Two times Three times Four times Five tim...

Page 72: ... change it press d or c to move the cursor to the incorrect character and then press Clear Repeating letters To enter a letter on the same button as the previous letter press c to move the cursor right before pressing the button again Special symbols and characters Press or 0 then press d or c to move the cursor to the symbol or character you want Press OK to select it The symbols and characters t...

Page 73: ...h Yield Toner For Australia TN 2350 For New Zealand TN 2345 For India TN 2365 For Indonesia TN 2356 For Vietnam TN 2385 For Other countries TN 2380 For Australia DR 2325 For New Zealand DR 2315 For India DR 2365 For Indonesia DR 2306 For Vietnam DR 2385 For Other countries DR 2355 If you are using Windows double click the Brother CreativeCenter icon on your desktop to access our FREE website desig...

Page 74: ... line compatibility 31 fax receive 33 Fax from PC 41 J Jams 54 document 54 paper 55 L LCD Liquid Crystal Display 1 M Maintenance messages 44 Manual receive 31 33 Manual feed slot 16 18 O One Touch Dial changing 36 storing 36 P Paper how to load 11 Print 14 R Receive Mode 31 33 S Scan 27 Speed Dial changing 37 storing 36 Supplies 64 T TAD Telephone Answering Device external 31 38 Troubleshooting do...

Page 75: ...V Voice Mail 38 VoIP systems 31 38 Volume 9 66 ...

Page 76: ...ly For technical support for your Brother Product please refer to this user guide and the FAQ s available on our Brother Solutions website http support brother com Drivers software user guides and technical references are all available on our Brother Solutions website If you require further assistance please contact Brother International NZ Limited on the following numbers Initial setup and 14 day...

Page 77: ...These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries LEM600040 01 OCE ASA Version A ...