Brother FAX 560, Owner'S Manual

Page 1: ...T7BASE US FM5 5 FAX 560 OWNER S MANUAL ...

Page 2: ...on centers Our focus is to ensure that our bundled third party software will continue to properly process date time data after January 1 2000 Brother fax machines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines and bundled software accurat...

Page 3: ...structions about using the system and an index of fax back subjects The Brother fax back system number USA only has been preprogrammed on One Touch key 1 Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at http www brother com Brother Bulletin Boar...

Page 4: ...PK Refill Ribbon Rolls PC402RF Telephone Line Cord Tell the Brother Representative your Model number so you get the appropriate color Telephone Handset Tell the Brother Representative your Model number so you get the appropriate color Handset Curled Cord Tell the Brother Representative your Model number so you get the appropriate color Paper Wire Extension UF9869001 Output Paper Extension LE412900...

Page 5: ...S MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the l...

Page 6: ...ntacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or its Author...

Page 7: ...ITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and under standings that you may have with Brother or its representatives This Limited Warranty and Brother s obligation to you may no...

Page 8: ...o your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral ...

Page 9: ...paper support 2 2 Loading the Paper 2 3 Acceptable Paper 2 3 Connections 2 4 Connecting the Machine 2 4 Special Line Considerations 2 5 Roll Over Phone Lines 2 5 Two Line Phone System 2 5 Converting Telephone Wall Outlets 2 5 Installing Brother Machine External Two Line TAD and Two Line Telephone 2 6 Multi Line Connections PBX 2 7 If you are installing the fax machine to work with a PBX 2 7 Custom...

Page 10: ...ode For USA Only 4 3 Setting Beeper Volume 4 4 Choosing the Handset Volume 4 4 Setting Volume Amplify 4 5 Setting the Speaker Volume 4 5 Setting the Ring Volume 4 5 Memory Storage 4 5 5 Setup Receive 5 1 Basic Receiving Operations 5 1 Select Answer Mode 5 1 To select or change your Answer Mode 5 2 Setting Ring Delay 5 2 Setting F T Ring Time 5 3 Easy Receive 5 3 Printing a Reduced Incoming origina...

Page 11: ...led Job 6 5 Interrupting Delayed Fax and Polled Transmit Jobs 6 5 More Advanced Features Call Brother fax back system 6 6 7 Auto Dial Numbers and Dialing Options 7 1 Storing Numbers for Easy Dialing 7 1 Storing One Touch Dial Numbers 7 1 Storing Speed Dial Numbers 7 2 Changing One Touch and Speed Dial Numbers 7 3 Setting Up Groups for Broadcasting 7 3 Dialing Options 7 4 Manual Dialing 7 4 One Tou...

Page 12: ...upport 8 6 9 Making Copies 9 1 Copy Functions 9 1 Making a Single Copy 9 1 Copy Options Single or Multiple Copies Reduce Enlarge Sort Stack 9 1 10 Printing Reports 10 1 Fax Machine Settings and Activity 10 1 To Print a Report 10 1 Transmission Verification Xmit Report 10 2 Activity Report Interval 10 2 11 Important Information 11 1 Standard Telephone and FCC Notices 11 1 These notices are in effec...

Page 13: ... 12 7 Cleaning the Scanner 12 7 Cleaning the Print Head 12 7 Replacing the Print Cartridge 12 8 Specifications S 1 Index I 1 Remote Fax Options R 1 Setting Up Fax Storage R 1 Programming Paging Number R 1 Programming a Fax Forwarding Number R 2 Turning On Fax Storage R 2 Changing Remote Access Code R 2 Using Remote Retrieval Aceess Code R 3 Calling for Messages R 3 Retrieving Memory Status List R ...

Page 14: ...ind information about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses About Fax Machines If you re a first time fax machine user fax operation might seem a little...

Page 15: ...ving mode press Stop When your fax machine answers in FAX TEL Mode the fax machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 seconds so the machines can understand how each is sending and receiving the fax The handshake cannot begin un...

Page 16: ...t 6 Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into the fax machine 10 Copy Help Makes a copy If no originals are in the ADF it prints a quick reference Help List 9 Mode Use to select how fax machine will handle incoming calls 8 Stop Stops a fax cancels an operation or exits from Function mode 7 One Touch Dial Keys These four keys give you instant a...

Page 17: ... gas leak in the vicinity of the leak 8 For PLUGGABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible Choosing a Location Place your fax machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the fax machine near a telephone jack and a standard grounded power outlet Avoid placing your machine in ...

Page 18: ...per wire extension as shown in the illustration below Attach the paper tray Attach the paper tray Make sure the wide pins on the paper tray inserted firmly into the pockets on the top edge of the machine Attach the output paper support Attach the output paper support Paper Wire Extension Paper Tray Output Paper Support ...

Page 19: ...etter or 30 Legal 1 Place paper in the paper tray Acceptable Paper Temperature 68 F 20 C Humidity 60 Size Letter and Legal Weight 17 lb 24 lb Thickness 0031 inches 0039 inches Do not use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Tap the stack of paper so the edges are even ...

Page 20: ...odular wall jack WARNING This machine must be grounded using a three prong plug Since the machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the telephone line f...

Page 21: ... on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets There are thr...

Page 22: ...e TAD and two line telephone next to your Brother machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one e...

Page 23: ...vated each time a telephone call is received See Easy Receive page 5 3 If you are installing the fax machine to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 If all incoming calls will be answered by a switchboard operator it is recommended that t...

Page 24: ...chine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this manual f...

Page 25: ...recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual fa...

Page 26: ... on the display Select an option by pressing Function Set when the option appears on the screen You can scroll more quickly through options by pressing When the screen displays your selection press Function Set Press to scroll backward if you passed your choice or to save key strokes Both arrow keys show all options in the opposite order Before you press Function Set after entering information in ...

Page 27: ...VOLUME AMPLIFY For the hearing impaired you can set the volume to the VOL AMPLIFY ON setting on a permanent or temporary basis OFF 4 5 5 TONE PULSE For Canada Only Selects dialing mode TONE 4 2 6 LOCAL LANGUAGE For Canada Only Allows you to change the LCD Language to French ENGLISH See French manual 2 SETUP RECEIVE Function Description Factory Set More Info 1 RING DELAY Number of rings before fax ...

Page 28: ...FF 6 6 7 DELAYED FAX Send originals later 6 4 8 POLLED TX Sets up your fax machine with an original to be retrieved by another fax machine OFF 6 5 9 MEMORY TX You can send faxes from memory OFF 6 3 4 CANCEL JOB Function Description Factory Set More Info Cancel a delayed fax or polling job 6 5 5 INTERRUPT Function Description Factory Set More Info Send a fax now even if you have the machine set to ...

Page 29: ...ctory Set More Info 1 FAX FWD PAGING Set fax machine to forward fax message OR to call your pager OFF R 2 2 FAX STORAGE Store incoming fax in memory for remote retrieval OFF R 1 3 REMOTE ACCESS Set code for retrieving faxes 159 R 2 4 PRINT FAX Print incoming faxes stored in the memory 5 6 0 TEL SERVICE Function Description Factory Set More Info 1 DISTINCTIVE Use with phone company Distinctive Ring...

Page 30: ...press Function Set For example 06 5 Enter the time in 24 hour format and press Function Set For example enter 15 25 for 3 25 PM 6 Press Stop The screen now displays the date and time you set and displays it whenever the fax machine is in Standby mode Choosing Station ID You can store your name fax number and telephone number to be printed on all fax pages 1 Press Function Set 1 2 2 Enter your fax ...

Page 31: ...ve them The keys for 0 and don t have printed letters because they are used for special characters or operations By pressing the appropriate number on the dial pad the correct number of times you can access the character you want Inserting spaces If you want to enter a blank space press twice Making corrections If you entered a letter incorrectly and want to change it press to move the cursor afte...

Page 32: ...entered To enter a space press once between numbers and twice between characters If your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit without changing NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly co...

Page 33: ...e handset is replaced the handset volume remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume will returns to the default setting of LOW VOL AMPLIFY ON PERMANENT Choose...

Page 34: ... volume level The display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press until the ring is off Press or to adjust the volume level With each key press the fax machine rings so...

Page 35: ...le ring ring ring different from the phone company ringing to alert you to pick up the call If you select this setting you ll need to set the Ring Delay and F T Ring Time features on the following pages If you have extension phones on the same line as the fax machine set Ring Delay to 4 See For FAX TEL Mode Only page 5 5 TAD This is the only setting in which you can use an external answering machi...

Page 36: ...efore it answers If you have extension phones on the same line as the fax machine keep the Ring Delay default setting of 4 See Easy Receive page 5 3 and Operation from External or Extension Telephone page 5 5 and For FAX TEL Mode Only page 5 5 1 Press Function Set 2 1 2 Press or to select how many times the line rings before the fax machine answers 00 04 and press Function Set If you select 00 the...

Page 37: ...his feature you don t have to press Start when you answer a fax call and hear calling beeps Just hold the handset and wait a few seconds When you see RECEIVE on the fax screen or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your machine does the rest Selecting ON allows the fax machine to receive fax calls automatically ...

Page 38: ...d the incoming fax is letter size select 100 A4 select 93 If your paper is legal size 8 5 x 14 and the incoming fax is letter size select 100 A4 select 100 legal size select 93 Setting Paper Size You can use three sizes of paper for printing your faxes letter legal and A4 When you change the kind of paper you have loaded in the fax machine you will need to change the setting for paper size so your...

Page 39: ...ll have to press Start to send the fax For FAX TEL Mode Only When the fax machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to a voice call If you re at the fax machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and press 5 1 between the double rings If no one is on the line or if so...

Page 40: ...6 USA 1 800 681 9838 From within Canada and request Document 20918 Polling is the process of retrieving faxes from another fax machine You can use your fax machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll...

Page 41: ...document feeder ADF can hold up to 10 pages feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams Make sure originals written with ink are completely dry DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT u...

Page 42: ...ialing page 7 4 and Search page 7 6 4 When you hear the fax tone press Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Place the original face down in the ADF 2 Enter the fax number using One Touch Speed Dial Search or the dial pad See One Touch Dialing Speed Dialing and Search page 7 4 to...

Page 43: ...y light or very dark you might want to set the contrast accordingly Use S LIGHT to send a very light original Use S DARK to send a very dark original 1 Place the original face down in the ADF 2 Press Function Set 3 3 3 Press or to select AUTO S LIGHT or S DARK and press Function Set 4 Press 2 if you are finished choosing settings and go to Step 5 OR Press 1 if you want to select additional setting...

Page 44: ...2 Press Function Set 3 5 3 Press or to select ON or OFF and press Function Set 4 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 5 5 Enter the fax number you re calling 6 Press Start Delayed FAX You can use this function to send a fax up to 24 hours later 1 Place the original face down in t...

Page 45: ...el and press Function Set OR If you have only one job waiting go to Step 3 3 Press 1 to cancel OR Press 2 to exit without canceling 4 Press Stop to exit Interrupting Delayed Fax and Polled Transmit Jobs You can send a fax or make a copy now even if you have the fax machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the function mode 1 Pres...

Page 46: ...our automated Brother fax back system at 1 800 521 2846 and enter the Document Numbers for the following scripts Polling Doc 21707 Cover Page Doc 20918 Call Reservation Doc 21708 Print Sample Call Back Message Doc 21709 Next Fax Reservation Doc 21710 Multiple Resolution Transmission Doc 21711 Glossary Doc 21712 If you have set up a Delayed Fax or Polled Transmit job the machine will send an origin...

Page 47: ...r a number up to 20 digits and press Function Set 4 Use the dial pad to enter the name or company up to 15 characters and press Function Set You can use the chart on page 17 to help you enter letters OR To store the number without a name press Function Set See Details for Entering Text page 4 2 5 Press or to select the type of number and press Function Set If you lose electrical power auto dial nu...

Page 48: ...of the number Storing Speed Dial Numbers You can store Speed Dial numbers when you dial by pressing only four keys There are 50 Speed Dial locations 1 Press Function Set 6 2 2 Use the dial pad to enter a two digit location 01 50 and press Function Set 3 Enter the number up to 20 digits and press Function Set 4 Use the dial pad to enter the name or company up to 15 characters and press Function Set...

Page 49: ...s a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touch key Finally you can have up to four small Groups or you can assign up to 53 numbers to one large Group See Storing One Touch Dial Numbers page 7 1 Storing Speed Dial Numbers page 7 2 and Broadcasting page 7 6 1 Press Function Set 6 3 2 Select a One Touch key where you wish to store the number F...

Page 50: ...e speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset One Touch Dialing 1 Pick up the handset OR Press Hook See Storing One Touch Dial Numbers page 7 1 2 When you hear a dial tone press the One Touch key of the location you want to call 3 If you pressed Hook to dial the call pick up the handset when the other party an...

Page 51: ...ly in any combination You can even include manual dialing using the dial pad The combined number will be dialed in the order you entered it as soon as you press Start Make sure you selected CHAIN as the type of the number when you store it into the One Touch or Speed Dial See Storing One Touch Dial Numbers and Storing Speed Dial Numbers page 7 1 to 7 2 For example You store 555 on One Touch key 03...

Page 52: ...he last number you dialed was busy press Redial Pause for easy dialing Broadcasting Using the numbers you have stored in Groups One Touch and Speed Dial memory you can broadcast faxes automatically to a maximum of 54 different locations in a few simple steps See Setting Up Groups for Broadcasting page 7 3 To Broadcast you must set MEMORY TX to either ON or NEXT FAX ONLY After the Broadcast is comp...

Page 53: ... up the fax machine handset to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse For Canada Only If you have pulse dialing service but need to send tone signals for telephone banking for example follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset 2 Press Any digits di...

Page 54: ...at was assigned by the Telephone Company so your fax machine can recognize its incoming calls The fax machine will answer only calls to its registered number To have your TAD answer only the main number the fax machine must be in Manual Mode In FAX TEL or FAX ONLY mode the fax machine will answer all numbers on the phone line Registering the Distinctive Ring Pattern 1 Set the fax machine to MANUAL...

Page 55: ...ormation remains stored in the Caller ID memory CALL PICKUP display remains on the screen when no Caller ID information was transmitted OUT OF AREA display means the call originates outside your Caller ID service area PRIVATE CALL display means the caller has intentionally blocked transmission of information Caller ID service varies with different carriers Call your local telephone company to dete...

Page 56: ... and when you see a call you want to return immediately press Function Set 3 To begin dialing press Start 4 Begin speaking when the other party answers This feature may not be available in certain area of USA and Canada If your dialing plan does not follow the standard 1 area code 7 digit number dialing system for calling outside your area code you may experience problems returning calls automatic...

Page 57: ...ting Caller ID The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies This feature displays the telephone number or name if available of Call Waiting callers on your fax machine s screen 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold to catch the other call The...

Page 58: ...ou can use One Touch key 4 to store a number of your own choosing Registration with CallManage Before using the CallManage feature you must register for this service with CallManage Inc 1 Pick up the fax handset 2 Press One Touch 4 Your machine will automatically dial the pre stored toll free registration number for CallManage Inc or you may directly dial 1 888 387 9680 3 A CallManage Customer Ser...

Page 59: ...r for service through CallManage Inc toll free at 1 888 387 9680 Once registered the One Touch 4 button will access a long distance provider selected by CallManage Inc that offers a plan with best average domestic rates based on standard long distance plans of major carriers within the United States Using the CallManage feature after registering will result in your receiving a long distance teleph...

Page 60: ...ies Next you can choose whether multiple copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated Finally you can choose an enlargement or reduction ratio To automatically reduce the copy to the paper size you have set for the paper tray select AUTO To reduce the copy by a fixed percentage choose 93 87 75 or 50 Or to enlarge the copy select 150 125 or 120 To cop...

Page 61: ...aking multiple copies and get a MEMORY FULL message while you are scanning the first page press Stop to cancel the job Then make a single copy If you selected SORT and the MEMORY FULL message appears while scanning subsequent pages you can press Copy Help to copy the portion that is in memory or press Stop to cancel To restart the copy job using less memory pressCopy Help for stacked copies MULTI ...

Page 62: ...tored in One Touch and Speed Dial memory in numerical order AUTO DIAL list above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS REMOTE FAX OPT and TEL SERVICE Lists summary information and amount of occupied memory To Print a Report 1 Press Function Set 7 2 Enter the number of the report you want to print For example press 4 to print the TEL INDEX 3 Press St...

Page 63: ...is ON the report is printed with every fax you send 1 Press Function Set 7 1 2 Press or to select ON or OFF and press Function Set 3 Press Stop to exit Activity Report Interval You can set the fax machine to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report by following the steps in the previous section 1 Press Function...

Page 64: ...of devices you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN f...

Page 65: ...lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by t...

Page 66: ...on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes USA only 12 Do not place anything in front of the fax machine that will block the exit path of sent documents originals and received faxes 13 Do not touch an original during printing 14 Never push object...

Page 67: ...our fax machine often identifies the problem and displays an error message The list below explains the most common error messages If you need additional help call the Brother fax back system See Brother Numbers page i The ribbon is used up and printing is not possible Replace the ribbon or the ribbon cartridge with a new one See Replacing the Print Cartridge page 12 8 The fax machine is out of pap...

Page 68: ...BASE US FM5 5 2 Open the top cover by lifting the gray lever on the right side of the top cover 3 Pull the jammed paper gently from the paper tray toward the front of the machine If the paper is jammed under the rollers then pull it toward the back of the machine Top Cover YES NO ...

Page 69: ... party but the other fax machine is not in Poll Waiting mode The other party has disconnected during a fax Try calling the other party The documents were not inserted or fed properly or were too long or too short 1 Remove any paper that is not jammed from the ADF 2 Open the top cover 3 Pull the document toward the front of the machine 4 Close the cover and press Stop Contact Brother Customer Servi...

Page 70: ...s good the problem is probably not your fax machine Check the difficulties below and follow the troubleshooting tips Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection with static or interference on the phone line If the copy looks bad call Brother Customer Service at 1 800 284 4329 USA 1 ...

Page 71: ...Check that the handset is connected to the fax machine s handset jack Test the wall jack with another single line telephone If there is no dial tone at the wall outlet call your Telephone Company The Caller ID does not display after the Call Waiting Signal The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it When you hear the Call Waiting signal...

Page 72: ... fax again If the problem continues call the Telephone Company to check your phone line Custom Features on a Single Line If you have Call Waiting Caller ID Call Waiting Caller ID Ring Master Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax machine it may create a problem sending or receiving fax data Example 1 If you are having a telepho...

Page 73: ...bar and the glass strip under the bar with isopropyl alcohol on a lint free cloth Be careful not to bend the spring plate or drop anything into the fax machine Cleaning the Print Head Before cleaning unplug the power cord for safety To clean the fax machine print head wipe the print head with a lint free cloth that is dry or lightly moistened with isopropyl alcohol Glass Strip White Bar Print Head...

Page 74: ...e page12 2 2 Remove the print cartridge containing the used ribbon and set it down 3 Install the new print cartridge by inserting the recessed first and placing the cartridge into its four holders 4 Press down on both sides of the top cover to close it securely You can save money by purchasing the 2 PK Refill Ribbon Rolls PC402RF Installation instructions will be included If you handle the print c...

Page 75: ...ed Display LCD 16 characters Polling Types Standard Sequential Contrast Control Automatic Super Light Super Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm Memory Capacity 512 KB up to 25 pages One Touch Dial 4 Speed Dial 50 stations Automatic Redial 3 ti...

Page 76: ...rnal Telephone 2 9 Connect Power Cord 2 4 Connect Telephone Line 2 4 CONNECTION FAIL 12 3 Contrast 6 3 Control Panel 1 3 Corrections Entering Text 4 2 Customer Service i D Date and Time 4 1 Delayed FAX 6 4 Dialing Mode 4 2 Dialing Options 7 4 Disclaimer Warranties iii DISCONNECTED 12 3 Distinctive Ring 8 1 DOCUMENT JAM 12 3 Documents Size 6 1 E Easy Receive 5 3 ECM Error Correction Mode 1 2 Enteri...

Page 77: ...5 Polling Receive 5 6 Power Consumption S 1 Print a Fax in Memory 5 6 Print Caller ID Log 8 3 Print Report 10 1 Print Head Cleaning 12 7 PRINTER FAULT 12 4 Pulse For Canada Only 4 2 R Redial Automatic 6 2 Redial Manual 6 2 Reduction Printing 5 4 Reduction Recommended Ratios 5 4 Remote Codes Changing 5 5 Resolution 6 4 Ring Delay 5 2 Ring Volume 4 5 Roll Over Phone Lines 2 5 S Safety Instructions 1...

Page 78: ... 5 Tone Send Signals 7 7 TOP COVER OPEN 12 4 TRANSMISSION VERIFICATION XMIT REPORT 10 2 Troubleshooting 12 1 Two Line Phone System 2 5 U USER SETTINGS REPORT 10 1 V VERIFICATION XMIT REPORT 10 1 Volume Amplify 4 5 W WARNING 11 2 ...

Page 79: ...on Set Do not include the area code if it is the same as that of your fax machine For example 1 8 0 0 5 5 5 1 2 3 4 4 If your pager requires a PIN enter the PIN press press Redial Pause enter your fax number then press and press Function Set For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Redial Pause enter your fax number then press and press Function Se...

Page 80: ... 1 Press Function Set 8 2 2 Press or to select ON or OFF and press Function Set 3 Press Stop to exit If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 data is not erased and Fax Storage remains on See Printing a Fax in Memory page 5 6 Changing Remote Access Code Enter your Remote Access Code when the fax machine picks up your call so you can access features remotel...

Page 81: ...achine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints the Memory Status List If your fax machine is set to MANUAL mode you can access your machine by waiting about 2 minutes then entering the Remote Access Code within 30 seconds You cannot use and as dial numbers However if you want to store a pause press Remote Retrieval Access Card If you plan t...

Page 82: ...hort beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded and then press 5 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints your fax messages Changing Fax Forwarding Number You can change the default setting of ...

Page 83: ... QC CANADA H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at...