10. TABLE OF ERROR CODES
HE-800C
76
Software-related errors
Items with a “*” in the “Page” column should only be handled by a qualified technician.
Code Cause
Remedy
Page
E512
Maximum number of stitches for a single
program (999 stitches) exceeded.
When the power is turned off and then back on, the
zigzag pitch will be set automatically to x1.5 in order to
reduce the number of stitches.
2
E582
Error in memory switch version detected. Turn off the power and carry out level 2 initialization.
58*
E583
Error in parameter data version detected. Turn off the power and carry out level 1 initialization.
58*
Device-related errors
Items with a “*” in the “Page” column should only be handled by a qualified technician.
Code Cause
Remedy
Page
E600
Upper thread breakage occurred.
Thread the upper thread, and then press the RESET key
to clear the error.
* Press the key to move the needle and the work
clamp so that you can continue sewing.
* If not continuing sewing, press the RESET key once
more.
52*
51*
E650
Cutter is not at home position.
(Cutter is lowered.)
Turn off the power, and then check if there are any
problems with the cutter mechanism.
Check that cutter solenoid connector P2 on the cutter P.C.
board is properly connected.
*
10*
E651
Cutter has not operated.
(Does not drop.)
Turn off the power, and then check that cutter sensor
connector P7 on the main P.C. board and cutter solenoid
connector P2 on the cutter P.C. board are properly
connected.
10*
P.C. board-related errors
Items with a “*” in the “Page” column should only be handled by a qualified technician.
Code Cause
Remedy
Page
E700
Abnormal rise in power supply voltage.
Turn off the power and check the input voltage.
17,
18*
E701
Abnormal rise in upper shaft motor drive
voltage.
Turn off the power, and then check the voltage.
11*
E705
Abnormal drop in power supply voltage.
Turn off the power and check the input voltage.
17,
18*
E710
Abnormal current detected in upper shaft
motor.
Turn off the power, and then check if there are any
problems with the upper shaft motor.
*
E711
Abnormal current detected in pulse motor.
Turn off the power, and then check if there are any
problems with the pulse motor.
*