Error Messages
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the table.
HL-3160CDW
Error Messages
Cause
Action
Authentication Error,
contact your administrator.
Your authentication setting for the
Store Print Log to Network feature is
not correct.
•
Make sure the
Username
and
Password
in
Authentication
Setting
are correct. If the
username is part of a domain,
enter the username in one of the
following styles: user@domain or
domain\user.
•
Make sure the SNTP time server
settings are configured correctly
so the time matches the time used
for authentication by Kerberos or
NTLMv2.
Connection Error
Other devices are trying to connect to
the Wi-Fi Direct network at the same
time.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the
Wi-Fi Direct settings again.
Connection Fail
The Brother machine and your mobile
device cannot communicate during
the Wi-Fi Direct network
configuration.
•
Move the mobile device closer to
your Brother machine.
•
Move your Brother machine and
the mobile device to an
obstruction-free area.
•
If you are using the PIN Method of
WPS, make sure you have
entered the correct PIN.
File Access Error, contact
your administrator.
The Brother machine cannot access
the destination folder for the Store
Print Log to Network feature.
•
Make sure the stored directory
name is correct.
•
Make sure the stored directory is
write-enabled.
•
Make sure the file is not locked.
Log Access Error
In Web Based Management, you
have selected the
Cancel Print
option in the
Error Detection Setting
of
Store Print Log to Network
.
Wait for about 60 seconds until this
message disappears from the LCD.
No Device
When configuring the Wi-Fi Direct
network, the Brother machine cannot
find your mobile device.
•
Make sure your machine and
mobile device are in the Wi-Fi
Direct mode.
•
Move the mobile device closer to
your Brother machine.
•
Move your Brother machine and
the mobile device to an
obstruction-free area.
•
If you are manually configuring the
Wi-Fi Direct network, make sure
you have entered the correct
password.
•
If your mobile device has a
configuration page for how to
obtain an IP address, make sure
the IP address of your mobile
210
Summary of Contents for HL-3160CDW
Page 16: ...Related Information Introduction to Your Brother Machine 12 ...
Page 20: ...5 Press Med 6 Press Related Information Introduction to Your Brother Machine 16 ...
Page 46: ...Related Information Print from Your Computer Windows Print Settings Windows 42 ...
Page 51: ... Print a Document Windows 47 ...
Page 115: ...Home Security Security Lock the Machine Settings Network Security Features 111 ...
Page 155: ...Related Information Manage Your Network Machine Securely Using SSL TLS 151 ...
Page 197: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 193 ...
Page 202: ...Related Information Paper Jams 198 ...
Page 275: ...Related Information Routine Maintenance 271 ...
Page 316: ...Related Information Appendix Replace Supplies 312 ...
Page 319: ...Visit us on the World Wide Web www brother com CHN ENG Version 0 ...