Troubleshooting
160
7
Colored spots at 75mm
If the problem is not solved after printing a few pages, the drum unit may have
glue from a label stuck on the drum surface. Clean the drum unit. (See
Toner scatter or toner stain
Check the printer’s environment. Conditions such as high humidity and high
temperatures may cause this print quality problem. (See
Make sure that you use paper that meets our specifications. (See
Identify the color causing the problem and put in a new toner cartridge. (See
If the problem continues, put in a new drum unit. (See
The color of your printouts is not
what you expected
Make sure that the toner cartridges are installed properly.
Make sure that the drum unit is installed properly.
Make sure that the belt unit is installed properly.
Make sure that the waste toner box is installed properly.
Perform the calibration. (See
Adjust the color by using the custom setting in the driver and by using the
control panel. Colors the printer can print and colors you see on a monitor are
different. The printer may not be able to reproduce the colors on your monitor.
(See
Make sure that you use paper that meets the printer's specifications. (See
Put in a new drum unit. (See
Put in a new belt unit. (See
Put in a waste toner box. (See
All one color
Put in a new drum unit. (See
Examples of poor print quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
75 mm
(2.95 in.)
75 mm
(2.95 in.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.