HL-5130/5140/5150D/5170DN SERVICE M
A
NUAL
6-3
1.3
Identify
the Problem
If you encounter any printer error or problem, first identify it
referring to the chart below, then see the appropriate section
.
NOTE:
The following troubleshooting sections contai
n both the actions which users should take
or check and the ones which service tec
hnicians should
perform.
Status
LED
is
RED
The
printer
does
not
The
printer
does
not
start
printing.
Status
monitor
error
message
appears.
2.1
Operator
Calls
3.1
Error
message
in
the
Status
Monitor
Error
message
is
printed.
The
printer
does
not
load
paper
3.2
Error
message
printouts
Turn
off
and
on
the
printer
power
switch.
The
same
error
appears
2.2
Service
Calls
4.1
Paper
Loading
Problems
5
Software
Setting
Problems
9
Network
Problems
4.2
Paper
Jams
6
Malfunctions
Printed
image
has
a
problem.
Printout
is
not
correct.
Printed
page
has
a
problem.
7
Image
Defects
4.3
Paper
Feeding
Problems
8
Incorrect
Printout
Service
errors
only
Service
errors
only
Paper
jam
occurs.