3-22
Confidential
■
MEMORY FULL
Memory full.
■
NO PAPER XXX
No paper in specified tray, or specified tray is not set.
■
NO TONER
No toner cartridge is detected.
<User Check>
- Press the [Go] button, then print the stored data.
- Reduce the data capacity or reduce the print resolution.
<User Check>
- Check if the paper is loaded into the paper tray correctly.
- Check if the paper tray is installed correctly.
Step
Cause
Remedy
1
PE actuator catching on some
position
Re-assemble the PE actuator.
2
Harness connection failure of PE
EG sensor ASSY
Check the harness connection of the PE
EG sensor ASSY.
3
Harness connection failure of high-
voltage PS PCB ASSY
Check the harness connection of the high-
voltage PS PCB ASSY, and reconnect it.
4
PE EG sensor ASSY failure
Replace the PE PG sensor ASSY.
5
High-voltage PS PCB ASSY
failure
Replace the high-voltage PS PCB ASSY.
6
Main PCB ASSY failure
Replace the main PCB ASSY.
<User Check>
- Install the toner cartridge.
Step
Cause
Remedy
1
Harness connection failure of
toner sensor PCB unit ASSY
Check the sensor performance following
the procedure in
in 1.3 Service Mode in Chapter 7
If any problem occurs, check the harness
connection of the toner sensor PCB unit
ASSY.
2
Toner sensor PCB unit ASSY
failure
Replace the toner sensor PCB unit ASSY.
3
Panel PCB ASSY failure
Replace the panel PCB ASSY.
4
Main PCB ASSY failure
Replace the main PCB ASSY.
Summary of Contents for HL 5370DW
Page 12: ...CHAPTER 1 SPECIFICATIONS ...
Page 32: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 57: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 109: ...Confidential CHAPTER 4 PERIODIC MAINTENANCE ...
Page 145: ...CHAPTER 5 DISASSEMBLY REASSEMBLY ...
Page 153: ...5 6 Confidential Fig 5 3 EM D110 4 places Separation pad ASSY ...
Page 154: ...5 7 Confidential 5 GEAR LAYOUT DRAWING Fig 5 4 ...
Page 213: ...5 66 Confidential 3 Remove the Gear 17 black Fig 5 86 4 Remove the Gear 17 white Fig 5 87 ...
Page 261: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...