3-32
Confidential
3.4
Dirt on Paper
3.5
Wrinkles or creases
3.6
Waves in the paper / folds in the paper at the eject roller 2
<User Check>
- Check if the paper is loaded into the paper tray correctly.
- Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Step
Cause
Check
Result
Remedy
1
Fuser unit dirty
Is there dirt around the
entrance of the fuser
unit?
Yes
Clean the entrance of the
fuser unit.
Is the pressure roller
ASSY dirty?
Yes
Clean the pressure roller
ASSY.
<User Check>
- Check if the paper is loaded into the paper tray correctly.
- Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Step
Cause
Check
Result
Remedy
1
Fuser unit dirty
Is there dirt around the
entrance of the fuser
unit?
Yes
Clean the entrance of the
fuser unit.
2
Fuser unit failure
Is the problem solved if
new fuser unit is
replaced?
Yes
Replace the fuser unit.
<User Check>
- Check that the problem is solved if new paper is used.
Step
Cause
Check
Result
Remedy
1
Foreign object
around eject roller 2
Is there a foreign object
around the eject roller 2?
Yes
Remove the foreign object.
2
Eject roller 2
failure
Is the problem solved
after replacing the new
eject roller 2?
Yes
Replace the top cover
ASSY.
Summary of Contents for HL 5370DW
Page 12: ...CHAPTER 1 SPECIFICATIONS ...
Page 32: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 57: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 109: ...Confidential CHAPTER 4 PERIODIC MAINTENANCE ...
Page 145: ...CHAPTER 5 DISASSEMBLY REASSEMBLY ...
Page 153: ...5 6 Confidential Fig 5 3 EM D110 4 places Separation pad ASSY ...
Page 154: ...5 7 Confidential 5 GEAR LAYOUT DRAWING Fig 5 4 ...
Page 213: ...5 66 Confidential 3 Remove the Gear 17 black Fig 5 86 4 Remove the Gear 17 white Fig 5 87 ...
Page 261: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...