3-20
Confidential
■
FUSER COVER OPEN
Fuser cover is opened.
■
JAM XXX
• JAM TRAY 1/2/3/MP
No paper in Tray 1 (T1)/2 (T2)/3 (T3).
<User Check>
- Check if the fuser cover is closed certainly.
Step
Cause
Remedy
1
Paper eject actuator catching on
some position
Correct catching of the paper eject
actuator.
2
Harness connection failure of relay
rear PCB ASSY
Check the harness connection of the relay
rear PCB ASSY, and reconnect it.
3
Paper eject actuator failure
Replace the paper eject actuator.
4
Relay rear PCB ASSY failure
Replace the relay rear PCB ASSY.
5
Main PCB ASSY failure
Replace the main PCB ASSY.
<User Check>
- Check if the paper is jammed in the appropriate tray. If jammed, remove it.
- Adjust the paper guide corresponding to the paper size.
- Check if too much paper is loaded in the tray.
Step
Cause
Remedy
1
Edge actuator or registration front
actuator catching on some position
Correct catching of the edge actuator or
registration front actuator.
2
Paper feeding kit worn out
Replace the paper feeding kit.
3
Harness connection failure of
High-Voltage PS PCB ASSY
Check the harness connections of the
High-Voltage PS PCB ASSY, and
reconnect it.
4
High-Voltage PS PCB ASSY
failure
Check the edge sensor and registration
front sensor performance following the
procedure in
. If any
problem occurs, replace the High-Voltage
PS PCB ASSY.
5
PE EG sensor ASSY failure
Replace the PE EG sensor ASSY.
6
Main PCB ASSY failure
Replace the main PCB ASSY.
Summary of Contents for HL 5370DW
Page 12: ...CHAPTER 1 SPECIFICATIONS ...
Page 32: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 57: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 109: ...Confidential CHAPTER 4 PERIODIC MAINTENANCE ...
Page 145: ...CHAPTER 5 DISASSEMBLY REASSEMBLY ...
Page 153: ...5 6 Confidential Fig 5 3 EM D110 4 places Separation pad ASSY ...
Page 154: ...5 7 Confidential 5 GEAR LAYOUT DRAWING Fig 5 4 ...
Page 213: ...5 66 Confidential 3 Remove the Gear 17 black Fig 5 86 4 Remove the Gear 17 white Fig 5 87 ...
Page 261: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...