3-38
Confidential
■
Completely blank
■
Image distortion
<User Check>
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step
Cause
Check
Result
Remedy
1
Developing bias
voltage
conduction
failure
Are the electrodes on
the drum unit and
machine body dirty?
Yes
Clean both electrodes.
(Refer to
)
2
Scanner harness
of the laser unit
connection
failure
Is the scanner harness
of the laser unit
connected securely?
No
Reconnect the scanner
harness of the laser unit.
3
Laser unit failure
Is the problem solved
after replacing the laser
unit?
Yes
Replace the laser unit.
4
HVPS PCB
failure
Is the problem solved
after replacing the
HVPS PCB ASSY?
Yes
Replace the HVPS PCB
ASSY.
5
Main PCB failure
Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
Step
Cause
Check
Result
Remedy
1
Laser unit not
assembled
correctly
Is the laser unit
assembled into the
machine securely?
(Check if there is no
gap.)
No
Assemble the laser unit
correctly and secure the
screw.
2
Incorrect
radiation angle of
scanner diode of
laser unit.
Scanner motor
rotation failure
Is the problem solved
after replacing the laser
unit?
Yes
Replace the laser unit.
3
Main PCB failure
Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
Summary of Contents for HL 5370DW
Page 12: ...CHAPTER 1 SPECIFICATIONS ...
Page 32: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Page 57: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Page 109: ...Confidential CHAPTER 4 PERIODIC MAINTENANCE ...
Page 145: ...CHAPTER 5 DISASSEMBLY REASSEMBLY ...
Page 153: ...5 6 Confidential Fig 5 3 EM D110 4 places Separation pad ASSY ...
Page 154: ...5 7 Confidential 5 GEAR LAYOUT DRAWING Fig 5 4 ...
Page 213: ...5 66 Confidential 3 Remove the Gear 17 black Fig 5 86 4 Remove the Gear 17 white Fig 5 87 ...
Page 261: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...