6-15
6.2 TROUBLESHOOTING
6.2.1 Introduction
This section gives the service personnel some of the troubleshooting procedures to be followed if
an error or malfunction occurs with the facsimile equipment. It is impossible to anticipate all of the
possible problems which may occur in future and determine the troubleshooting procedures, so this
section covers some sample problems. However, those samples will help service personnel
pinpoint and repair other defective elements if he/she analyzes and examines them well.
6.2.2 Precautions
Be sure to observe the following to prevent the secondary troubles from happening:
(1) Always unplug the AC power cord from the outlet when removing the covers and PCBs,
adjusting the mechanisms, or conducting continuity testing with a circuit tester.
(2) When disconnecting the connectors, do not pull the lead wires but hold the connector
housings.
(3)
Before handling the PCBs, touch a metal portion of the machine to discharge static
electricity charged in your body.
When repairing the PCBs, handle them with extra care.
After repairing the defective section, be sure to check again if the repaired section works correctly.
Also record the troubleshooting procedure so that it would be of use for future trouble occurrence.
6.2.3 Checking prior to Troubleshooting
Prior to proceeding to the troubleshooting procedures given in Subsection 6.2.4, make the
following initial checks:
Environmental conditions
Check that:
(1) The machine is placed on a flat, firm surface.
(2) The machine is used in a clean environment at or near normal room temperature (10
°
C to
35
°
C) with normal relative humidity (20 to 80%).
(3) The machine is not exposed to direct sunlight or harmful gases.
Power requirements
Check that:
(1) The power supply specified on the rating plate located on the bottom of the machine is used.
The supply voltage stays within the rating ±10%.
(2) Each voltage level on AC input lines and DC lines is correct.
(3) All cables and harnesses are firmly connected.
(4) None of the fuses are blown.
Summary of Contents for MFC-5100C
Page 1: ...FACSIMILE EQUIPMENT SERVICE MANUAL MODEL MFC5100C MFC590 ...
Page 4: ...CHAPTER 1 GENERAL DESCRIPTION ...
Page 11: ...CHAPTER 2 INSTALLATION ...
Page 19: ...CHAPTER 3 THEORY OF OPERATION ...
Page 39: ...CHAPTER 4 DISASSEMBLY REASSEMBLY LUBRICATION AND ADJUSTMENT ...
Page 114: ...4 73 7 Paper ejection roller gear and PF roller gear 8 Paper feed roller and PF spring ...
Page 116: ...4 75 11 Purge shaft ...
Page 119: ...4 78 Head Positioning Test Pattern ...
Page 120: ...CHAPTER 5 MAINTENANCE MODE ...
Page 127: ...5 6 Scanning Compensation Data List ...
Page 141: ...5 20 Vertical Alignment Check Pattern ...
Page 148: ...CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING ...
Page 173: ...MFC5100C MFC590 Appendix 1 EEPROM Customizing Codes ...
Page 176: ...MFC5100C MFC590 Appendix 2 Firmware Switches WSW ...
Page 220: ...A Main PCB 1 6 ...
Page 221: ...A Main PCB 2 6 ...
Page 222: ...A Main PCB 3 6 ...
Page 223: ...A Main PCB 4 6 ...
Page 224: ...A Main PCB 5 6 ...
Page 225: ...A Main PCB 6 6 ...
Page 226: ...R27 100 R28 100 R29 100 R30 100 B Relay PCB ...
Page 227: ...C NCU PCB ...
Page 228: ...D Control Panel PCB 1 2 ...
Page 229: ...D Control Panel PCB 2 2 ...
Page 230: ...E Power Supply PCB ...